FAQs
Q:
How can I be referred / Who is eligible for services?
A:
The McNabb Center offers a full continuum of mental health care, addiction treatment, social services and victim services. We care for children, adolescents, families and adults. To learn more about the Center or to access the care you need, call us at 1-800-255-9711.
Q:
What ages does the McNabb Center serve?
A:
The Center provides a continuum of mental health, addiction, social and victim services for children, adolescents, adults and families. Call us at 1-800-255-9711 to determine eligibility for specific programs.
Q:
How do I schedule an appointment/assessment?
A:
To schedule an appointment or initial assessment, call us at 1-800-255-9711. Our caring staff will connect you with the appropriate service for your needs.
Q:
What do I need to bring to my appointment?
A:
Please bring your identification as well as any insurance information to all appointments.
Q:
What insurance do you accept / How do I pay for services?
A:
The Center accepts TennCare as well as numerous commercial insurance options. Please call us at 1-800-255-9711 to learn whether we accept your insurance.
Q:
Do you offer parenting classes?
A:
Yes, the McNabb Center offers parenting classes. Call us at 1-800-255-9711 to learn more about signing up for these classes.
Q:
Do you write letters of authorization for service animals?
A:
No, the Center does not write letters of authorization for service animals.
Q:
How do I get into addiction treatment services?
A:
The McNabb Center offers many options for addiction treatment services. If you are seeking residential rehabilitation, call our CenterPointe location at (865) 523-4704.
Q:
Do you accept donations of clothing or other items?
A:
Donations are accepted on a case-by-case basis, depending on the type of donation and the specific needs of each program. Contact the Community Relations Department at (865) 637-9711 ext. 1155 if you are interested in making an in-kind donation.
Q:
Where can I find information on Good Faith Estimates for healthcare items and services?
A:
If you do not have health insurance or are choosing not to use your health insurance, you have the right to receive a “Good Faith Estimate” explaining how much your health care will cost. Click the following links for more information on Good Faith Estimates. In English — En español
