When I initially applied at McNabb I applied for a Cocke County Safety Net position. A few days after applying online, I get a phone call from Aaron Davies saying, “Hey how are you? Want to interview?” Here is the interesting part. When Aaron finished college he was trying to find somewhere to start his journey. I was Family Services Director at another non-profit and a mutual cohort of ours reached out and said, “Hey I know this guy. If he applies will you interview him and give him a hand up?” I said to send him over. I had to jump through a few hoops, but Aaron joined our team. Fast forward a few years and Aaron is now team lead in Cocke Co. Karma had cycled and I joined McNabb as a Safety Net Case manager with Aaron now being my supervisor. Funny how life works. I have also been blessed to have made some lifelong friends while at the Cocke Co. office.
Fast-forward a few years later and a few positions later. I often am asked how I went from clinical to IT. I was a team leader for the FACT program. I placed a help desk ticket to request a computer to be set up for a new case manager. One Friday afternoon Matt came over to BHUCC to install the requested computer. I shared with Matt that the one thing I miss about working in IT is connecting things and making them work. Matt shared there was a position open in IT and I could make stuff work all day. I briefly thought about it and let the thought go. I love helping and I had and still have a strong passion for the population being served. The pandemic changed a lot of dynamics for a lot of people, including myself. After some internal conflict and soul searching I spoke with my supervisor at the time to share that I would like to apply for the Application Support position that was open. Kayla and Candace were supportive when I shared I would like to transition to IT. I reached out to Matt via email and the rest is history. A perk is Matt has always told me there is nothing I can break that can’t be fixed. I am not sure he really wants me practicing that, however, the support is comforting to have. I absolutely love working in IT and with the team here, the best part is I am still helping others.
Kim Holman, Application Support, IT
Employee since 2017