# Site: mcnabbcenter.org # URL: https://mcnabbcenter.org # Generated: 2026-08-09 03:02:14 # Version: 1.2 # File Type: llms-full.txt # Total Pages: 38 --- ## Home URL: https://mcnabbcenter.org/ # We’re here to help you . Our caring team is here to ensure you receive the assistance you require with compassion and understanding. ## Mental Health Care We offer mental health care for all ages, from infancy to adulthood, ensuring you or your loved one gets the help they need. ## Substance Use Treatment We provide a full continuum of substance use treatment services from residential care to Medication Assisted Therapy (MAT). ## Social Services We provide a continuum of social services for families in need, including supervised visitation, behavior modification, and more. ## Victim Services We work with women, men and children who have been a victim of domestic violence, sexual assault or other traumatic events. 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 ## Our Services ### Mental Health Care We provide a full range of mental health care services, from infancy to adulthood, in order to get your or your loved one the help they need. Services include Adult Crisis Services Children's Crisis Services Outpatient Care Tennessee Health Link Integrated Health Therapeutic Preschool Military Services Other Mental Health Services ### Substance Use Treatment We provide a full continuum of substance use treatment services from residential care to Medication Assisted Therapy (MAT). Services include Residential Detoxification Intensive Outpatient Medication Assisted Therapy Recovery Support/Peer Support ### Social Services We provide a continuum of social services for families in need, including supervised visitation, behavior modification, Therapeutic Foster Care & Adoption. Services include Foster Care & Adoption Supervised Visitation Behavioral Modification Home Visitation Other Social Services ### Victim Services Our caring staff works with women, men and children who have been a victim of domestic violence, sexual assault or other traumatic events. Services include Domestic Violence Support Sexual Assault Support Runaway Youth Support Youth Emergency Shelter ## The Helen Ross McNabb Foundation Since its founding in 1972, the Helen Ross McNabb Foundation has worked diligently to support the work of the McNabb Center. Funds raised by the Foundation over the years have contributed greatly toward the stability and growth of The Center. Donate Now Visit Foundation Site ## Latest News View All News --- ## SafeBar URL: https://mcnabbcenter.org/safebar/ This program is no longer offered by the Sexual Assault Center of East Tennessee. If you still need information on SafeBar, please contact: Tennessee Coalition to End Domestic and Sexual Violence safebar@tncoalition.org (615) 386-9406 --- ## Background URL: https://mcnabbcenter.org/background/ Thank you for your interest in the McNabb Center! Your authorization is required for us to process your application for employment or student placement. It is also required to complete required background checks and to verify your education and applicable licenses/certification before and during employment/placement. Employment at McNabb is contingent upon a clean drug screen, background check, and driving record. Please complete the following information and electronically sign to authorize the McNabb Center to conduct these checks. NOTE: Please use your legal name for all details. --- ## Project NOW URL: https://mcnabbcenter.org/project-now/ ## What is the Opportunity Passport? The Jim Casey Youth Opportunities Initiative believes every young person leaving foster care should have the relationships, resources and opportunities to ensure well-being and success. The Jim Casey Initiative partners with sites across the country to create local, state and national policies and practices to realize this vision for all youth in foster care. The Jim Casey Initiative also established the Opportunity Passport in 2001. Implemented for nearly two decades, with over 16,500 participants, it is a core intervention toward building young people’s financial capability. The program responds to insights from young people who said they lacked opportunities to learn about finances and practice financial decision-making while in foster care. The Opportunity Passport allows young people to learn the knowledge and skills needed to make important financial decisions, to gain experience with saving with financial institutions and to purchase assets that help them achieve long-term goals during their transition from foster care to adulthood. The Opportunity Passport is designed for young people in or transitioning from foster care who are 14-26 years old and agree to complete a bi-annual survey to share information about their experience and outcomes. Download the Enrollment and Referral document here ## What are the Benefits? The benefits for young people participating in the Opportunity Passport are three-fold: The Jim Casey Initiative’s data suggest that the opportunity to purchase an asset with a financial match provides participants with a natural path toward economic success that is both normative and developmentally appropriate. Jim Casey Initiative data has shown that, for young people transitioning from foster care: • They can save money and buy assets that meet their interests and needs, including helping to alleviate a potential financial crisis • These assets are associated with positive outcomes • Those young people who purchase assets fare better because they are more likely to work full time and for at least 6 months, secure safe, stable and affordable housing and cover monthly expenses • They can save and purchase assets when facing the biggest challenges, such as being without a permanent adult connection, being young parents, and experiencing homelessness The Opportunity Passport, designed specifically for youth in and transitioning from foster care, includes three main components that work together to provide young people with knowledge about financial issues, and the opportunity to practice what they learn through banking, saving and purchasing assets. These components include: Financial education  – financial literacy classes lay the foundation for the Opportunity Passport, providing young people with knowledge about fundamental issues related to banking, credit and savings. Jim Casey Initiative sites utilize Keys to Your Financial Future, a curriculum designed specifically for this population Banking  – once young people complete the financial literacy course, organizations help them open a youth-friendly account at a financial institution and seed the account with a $100 stipend for attending the classes Matched savings  – adult supporters encourage young people to set goals and consider assets that will help them achieve those goals. Young people save so they can purchase an asset, with a financial match by the organization, that will help them in their transition to adulthood. Savings can be matched for vehicles, educational expenses, housing costs and more. --- ## Difference URL: https://mcnabbcenter.org/difference/ • Generous sick and annual leave • Work-life balance • Affordable dental, vision and health insurance • Free life insurance policy • Employee Assistance Program • Free clinical supervision for licensure available • and much, much more! --- ## Bachelors Hamblen URL: https://mcnabbcenter.org/bachelors-hamblen/ Join us at McNabb Center and make a difference every day! The bachelor’s level positions below give you the chance to develop and expand your therapeutic skills in some of our outlying counties. If you know Morristown check out these opportunities today! Select the position title below that interests you and apply at that link today! ## Bachelor's Level Positions Hamblen Co. ### Case Manager (CCFT) Hamblen The CCFT Case Manager will provide primary case-management for an assigned group of clients, including on-going assessment, rehabilitation and support services. Must have a strong commitment to the SPMI population where the goal is to help the client and family maintain within their natural environment, home, school, and community, and to learn to access appropriate support services. ### Counselor (Outreach Advocate) Hamblen The Outreach Advocate is responsible for providing direct services to victims of domestic violence. Professionalism and the ability to work at both an individual level and as a team is required. Duties within the clinic/community change on an ongoing basis so flexibility is essential. ### Counselor (Workforce Support Employment Specialist) Blount/Anderson, Hamblen/Sevier, Knox Completes intake, assessment, job placements and coaching.  Works closely with IOP treatment teams to place consumers in competitive, diverse jobs that are tailored to meet the consumer’s individualized needs and preferences. ### Case Manager (Health Link 910) Hamblen The Health Link Care Coordinator uses an integrative approach to interface with agencies increasing cooperation and consistency between home, school, work, community, and behavioral and physical health providers as defined by the individuals Care Plan. Provides crisis intervention and emergency services, as well as utilizes Center-wide and community resources as needed for client benefit. Provides transportation to clients as needed to meet the goals of their Care Plan. ### Case Manager (Recovery Home) Hamblen The Recovery Home Case Manager will serve as primary case manager that provides case coordination using a social model approach to a predetermined number of adult women in recovery. ### Peer Support Specialist (CSU) Hamblen The Peer Support Specialist position is intended to provide hope for clients by having a support person who is or has been a primary consumer of mental health or addiction services and is willing to share their experiences and story with mental illness, treatment, and recovery; to be a role model for clients who are currently in crisis and at risk for incarceration. For the rest of our open positions, check out our Careers page. --- ## Mobile Clinic URL: https://mcnabbcenter.org/locations/mobile-clinic/ ## McNabb Center Mobile Clinic The McNabb Center’s Mobile Health Clinic helps to break down barriers of accessing traditional health care. This program, which is part of Project Rural Recovery and funded by the Tennessee Department of Mental Health & Substance Abuse Services, screens for mental health, substance use and chronic health conditions and provides mental health and substance use treatment. The program also provides preventative health screenings, including TB, HIV and Hepatitis. The Mobile Health Clinic serves Cocke, Grainger, Hancock, Jefferson and Claiborne counties. To learn more, call 1-800-255-9711 or follow the Mobile Health Clinic on Facebook ### Services offered: • Mental Health Care • Substance Use • Treatment • Primary Care ### Providing services to: • Children • Adults ### Serving 5 East TN Counties: • Claiborne County • Hancock • Cocke County • Jefferson County • Grainger County --- ## Healthy Families Request URL: https://mcnabbcenter.org/healthy-families-request/ This form is a request for information on the Healthy Families East Tennessee program. Requests will be answered within 5 business days. If this is an emergency, please call 911 . If you are not seeking information about Healthy Families, please call McNabb Center’s main line at 1-800-255-9711 . To see the current Healthy Families brochure,  click here. --- ## Therapeutic Foster Care Request URL: https://mcnabbcenter.org/therapeutic-foster-care-request/ Your foster care request will be answered within 5 business days. If this is an emergency, please call 911 . If you are not seeking information about becoming a foster parent, please call McNabb Center’s main line at 1-800-255-9711 . --- ## Contact URL: https://mcnabbcenter.org/contact/ If you, or a loved one, needs behavioral health services, please call us at 1-800-255-9711 . Our compassionate staff will get you the help you need. McNabb Center 200 Tech Center Drive Knoxville, TN 37912 1-800-255-9711 #### Follow Us --- ## 75th Anniversary URL: https://mcnabbcenter.org/75th-anniversary/ ## McNabb Center celebrates 75 years ! Since 1948, the McNabb Center has been the premier provider of behavioral health services in East Tennessee. Throughout this year, the Center will be sharing stories and testimonies on its website and social media pages in order to celebrate and acknowledge the work and achievements of the past 75 years. Please join the McNabb Center in celebrating this remarkable milestone. ## 75 years of Our Service View Service Stories ## 75 years of Our Staff View Staff Stories ## 75 years of Our History View History Stories ## 75 years of Our Community View Community Stories --- ## Hamilton County URL: https://mcnabbcenter.org/hamilton-county/ ## Hamilton County Services Children and Youth Homeless Outreach Program (CYHOP) Contact info: (423) 266-6751 CYHOP is an intensive case management program for families who are homeless or at risk of homelessness with linkage to community resources as well as assessments for mental health and substance abuse needs. Financial assistance is available for rent, utilities, and food. Silver Linings Contact info: (423) 266-6751 Silver Linings is a Trauma informed Intensive Outpatient service that is provided to pregnant and postpartum women (18+) or other women who are experiencing substance abuse or have a newborn baby with Neonatal Abstinence Syndrome or other substance related birth complications. The program includes additional supports of case management, medication assessment and management, individual and family therapy as well as parenting support with a court approved curriculum and certification. Tennessee Move Initiative Contact info: (423) 266-6751 The Tennessee Move Initiative is for individuals with an inpatient hospitalization at Moccasin Bend Mental Health Institute of 90 days or longer and provides intensive case management and medical and peer support in reintegrating individuals back into the community. Program is for 12 months/1 year. No other requirements for enrollment in program. Program is a 24/7 program. Safety Net Contact info: (423) 266-6751 Safety Net is a program created by the State of Tennessee to provide mental health treatment to individuals who do not have access to health care. This program provides outpatient medication management, community based case management, individual therapy services and assistance in obtaining psychotropic medications. To qualify, individuals must have an Axis 1 Mental Health Diagnosis (priority population), household income at or below 100% poverty level, Tennessee resident for 6 months, United States Citizen, lack of TennCare or commercial insurance coverage, no access to VA services and not currently an inmate. Generations Stronger Contact info: (423) 266-6751 Generations Stronger is a life coaching program that works with families meeting the Asset Limited Income Constrained Employed (ALICE) in Hamilton county to increase access to medical, mental health, education, employment, and housing. Families must meet TANF guidelines, have a willingness to address one of the “life domains,” and have a child under the age of 18. No other requirements needed for enrollment. Health Link - Children and Youth Contact info: (423) 266-6751 Health Link for children is designed to provide comprehensive coordination between healthcare services and mental health/social services. The program requirements include children who are at a higher risk for intensive mental health services and chronic health conditions with a focus on preventative care, chronic illness management, and collaboration with external healthcare providers and other community partners. Tenncare eligibility is a requirement for enrollment. Health Link - Adult Contact info: (423) 266-6751 Health Link for adults is designed to provide coordination with healthcare services for individuals who are at a higher risk for intensive mental health services and chronic health conditions with a focus on preventative care, chronic illness management, and collaboration with external healthcare providers and other community partners. The population served in this program are those over the age of 18 with a mental health diagnosis and who are eligible for Tenncare/Medicaid benefits. Children and Youth Integrative Services Team (C&Y) Contact info: (423) 266-6751 C&Y is an outpatient clinic for children needing mental health and/or substance abuse treatment. This program provides psychosocial assessment, therapy, medication assessment, and ongoing medication management for those ages 3 up. The goal is to improve the client’s overall functioning and to help identify any barriers that compromise the client’s emotional stability. Adult Integrated Services Team Contact info: (423) 266-6751 The Adult Center is an outpatient clinic for children needing mental health treatment. This program provides psychosocial assessment, therapy, medication assessment, and ongoing medication management. The goal is to improve the client’s overall functioning and to help identify any barriers that compromise the client’s emotional stability. Trauma Specific Services Contact info: (423) 266-6751 Trauma Specific Services offers assessment and ongoing psychotherapy that utilizes evidence-based trauma-informed interventions that include trauma-focused cognitive behavioral therapy (TFCBT) and eye movement desensitization and reprocessing (EMDR). This program is a hybrid service providing treatment in the children and youth center as well as in the community. Supportive Housing Contact info: (423) 266-6751 Supportive housing is a housing service that offers permanent, safe, and affordable housing to individuals who are homeless and experiencing symptoms of severe and persistent mental illness. To qualify, the individual must be homeless, income below 50% of the federal poverty level, be eligible for Medicaid/Tenncare and have had an inpatient mental health stay within the past 30 days. Peer Support Center- The Lighthouse Contact info: (423) 266-6751 The Peer Support Center at The Lighthouse is a rehabilitation and recovery support program that is designed to provide opportunities for developing socialization skills in a community setting while receiving support from their peers to result in higher levels of self-care and personal development. The client must be 18 years of age or older, have a mental health diagnosis, and not actively suicidal or physically aggressive. School Based Services: Better Attitudes and Skills in Children (BASIC) Contact info: (423) 266-6751 School Based Services: Better Attitudes and Skills in Children (BASIC) is a classroom support program for K-3 pupils, individual and small groups, as well as teacher and parent consultations. To qualify, K-3 pupils are referred to the program by any school staff with a parent’s approval or by parent themselves. No additional requirements needed for enrollment. ONTrack TN Hamilton Contact info: (423) 266-6751 ONTrack TN Hamilton is a program that uses evidence-based practices to treat adolescents and younger adults ages 15-30 with a mental health diagnosis that have symptoms of psychosis. Services include individual, group, and family counseling along with medication services, case management, Peer Support and employment/educational assistance. Crisis intervention and emergency services as needed. Program is a 24/7 program. Therapeutic Preschool Contact info: (423) 266-6751 The Therapeutic Preschool is a 10 week rolling admission intensive outpatient program for children aged 4-6 who have experienced a traumatic event. Children attend the preschool 4 days a week for 3 ½ hours a day while receiving trauma specific clinical interventions, developmental assessment, and safety planning. Additional program services include a child development specialist who supports the child in their natural environment by performing classroom/day care/home behavior observations, linkage and referral to community resources and transportation. Individual client, Parent/family sessions are offered as well as parenting groups. School Based Behavioral Health Liaisons: (SBBHL) Contact info: (423) 266-6751 SBBHL provides in-school social, emotional and behavioral support to students in the Red Bank, Hixson and Soddy Daisy communities. SBBHL are full time located at the school(s) and provide individual/family therapy, crisis diversion and substance abuse services as well as support to teachers, administration and staff. All SBBHL are ACE’s trained and utilize Trauma informed evidence based approaches. Reunification through Assertive Family Treatment – (RAFT) Contact info: (423) 266-6751 Collaboration with DCS, TDOC and TDMHSAS Provides Hamilton County families involved in the criminal justice system and department of children’s services with assessment of strengths and needs, provide linkage with community resources to address basic needs and clinical services to address mental health, substance use and physical needs aiming to reduce generational patterns and building resiliency within the family systems. Individual Placement and Support (IPS) Contact info: (423) 266-6751 A model of supported employment for people with serious mental illness (e.g. schizophrenia, bipolar, depression, substance use disorders) IPS supported employment helps people living with behavioral health conditions work at regular jobs of their choosing. Employment counselors responsible for supported employment, educational services, ongoing job coaching and support follow placement as well as ongoing educational coaching following placement in a trade or academic program. Medically Assisted Treatment (MAT) Contact info: (423) 266-6751 Provides individual, Intensive Out-Patient (IOP group), medication management (suboxone) and case management for individuals with an opioid use diagnosis. --- ## Dogwood Springs URL: https://mcnabbcenter.org/dogwood-springs/ #### General Eligibility Criteria 62 years or older Household income that qualifies as “very low” income for Knox County  (current income limits can be located at  huduser.gov/portal/datasets/il.html ) Eligible for Project Based Voucher through KCDC Read Community Change Organization’s Case Study on Dogwood Springs Here --- ## MAT Open House URL: https://mcnabbcenter.org/mat-open-house/ ## MAT Open House #### We are excited to invite you to our Adult Center to highlight our Medication-Assisted Treatment (MAT) and I ntensive Outpatient Program (IOP) for co-occurring services. #### Tour the Center, connect with staff and learn more about the services we offer. --- ## McMinn County URL: https://mcnabbcenter.org/mcminn/ ## McMinn County Services The McNabb Center offers a variety of mental health, substance use and social services to individuals and families in McMinn County. Below is an overview of available programs and how to access them. ### Mental Health Services Outpatient Counseling & Psychiatry We provide therapy and psychiatric medication services to children, adolescents, and adults experiencing mental health challenges. Services include individual and family therapy, psychiatric evaluations, and medication management. Children’s Behavioral Health Safety Net (BHSN) Free outpatient services for children ages 3–17 who are uninsured or underinsured and meet mental health eligibility criteria. Services include therapy, case management, and psychiatric support. 📞 Call 1-877-302-1226 for an intake or medication appointment. Health Link Care Coordination Our team provides whole-person care coordination for individuals with mental illness and chronic health conditions. This service helps connect clients with medical providers, manage medications, and improve long-term wellness. ### Substance Use Services Intensive Outpatient Program (IOP) The McMinn IOP provides structured group therapy for adults struggling with substance use. Participants attend therapy sessions four days per week and have access to wraparound support, including case management and referrals. CenterPointe Medical Detox A residential detox program offering 24/7 medical care for adults safely withdrawing from alcohol or drugs. Clients receive medical and therapeutic support during their stay, which typically lasts 5–11 days. Hope United Certified Peer Recovery Specialists work with patients in hospital settings after an overdose or substance use-related crisis. Peer staff provide encouragement, help with treatment access, and offer follow-up support for up to 90 days post-discharge. State Opioid Response (SOR) Services Support for individuals seeking recovery from opioid and other substance use disorders. Services include care coordination, access to Medication-Assisted Treatment (MAT), and help with housing, employment, and recovery planning. 10th Judicial District Opioid Abatement Program A jail diversion program offering treatment and recovery support to repeat offenders with substance use disorders. Includes IOP, case management, MAT, and employment assistance. ### Social Services Criminal Justice Liaison Program We support individuals with mental illness and/or substance use disorders who are involved in the justice system. Our staff work with clients throughout the legal process to connect them to treatment and reduce recidivism. Supportive Housing Permanent supportive housing is available for eligible individuals and families experiencing homelessness and living with a mental health condition. Participants receive case management and resources to help maintain housing and increase independence. ### Employment Support Workforce Support Program This program helps individuals in recovery from substance use disorders find meaningful employment. Services include job placement support, resume assistance, interview coaching, and ongoing job retention services. ### How to Access Services Most services begin with an intake appointment. To get started or to learn more about any of the services listed, please contact the McMinn County office or call our main line: 📞 1-800-255-9711 --- ## Employment URL: https://mcnabbcenter.org/employment/ Employment at McNabb Center | Employment, Benefits, Internships and Volunteer Opportunities # Employment at McNabb Center Join a mission-driven team improving lives across our community. Whether you’re starting your career or taking the next step, you’ll find meaningful work, supportive colleagues and room to grow. View & Apply for Jobs Volunteer Opportunities Student Internships APRN Student Internships ## Why Work at McNabb We believe careers should be both professionally rewarding and personally meaningful. At McNabb Center you’ll collaborate with dedicated teams, serve our neighbors and develop your skills through training and mentorship. We’re committed to a culture of compassion, teamwork and continuous improvement. Staff are encouraged to bring ideas forward and pursue professional development through trainings and certifications. • Purpose-driven work that impacts lives • Supportive teams and clinical leadership • Ongoing training and continuing education opportunities • Internal mobility across programs and regions ## Benefits Highlights 🏖️ Paid Time Off 10 vacation days per year, accrued over the course of the year, plus sick leave and paid holidays. 🏥 Health Insurance BlueCross BlueShield medical plans with pharmacy coverage. 💼 Retirement 403(b) plan with company contributions after one year. 🛡️ Life & Disability Company-paid life insurance and long-term disability coverage. 📞 Teladoc Free telemedicine access for employees and dependents. 🧘 Wellness Gym discounts, health incentives and more. ## How to Apply 1 Explore open roles Filter by location, department, or schedule. 2 Submit your application Upload your résumé and answer a few role-specific questions. 3 Interview Meet with program leaders and our hiring team. Some roles may offer same-day interviews during hiring events. 4 Offer & onboarding Complete pre-employment steps and begin orientation. Apply for Jobs ## Frequently Asked Questions Email HR Do you offer internships? Yes. We offer internships in multiple programs. Please see the current Student Intern listing for details. What background checks or screenings are required? McNabb Center conducts background checks, driver’s license record checks, degree verification, and drug screenings at hire. Employment is contingent upon a clean drug screen, background check, and driving record. Certain programs may also require TB screening or testing. Bilingual applicants are encouraged to apply. Do I need a car and car insurance? The majority of our positions require a reliable vehicle and valid car insurance. If you have questions about a specific position, please email hrapplicant@mcnabb.org . What does new employee orientation look like? Orientation runs Monday through Thursday from 8:00 a.m. to 5:00 p.m. and includes departmental presentations, HR training, online Relias training, and F endorsement. CPR and Handle With Care training will be completed based on program requirements. When am I eligible for health insurance? Employees are eligible for the McNabb Center Blue Cross Blue Shield health insurance plan for themselves and eligible dependents after 90 days of employment. ## Ready to make a difference? Apply today or explore internships and volunteer roles to get started. Search Open Roles APRN Student Internships Student Internships Volunteer --- ## Hamblen URL: https://mcnabbcenter.org/hamblen_co/ # Hamblen County Services The McNabb Center provides mental health, substance use, social services and victim services in Hamblen County. We’ll help you find the right next step. Call Now: (423) 581-4761 Open Access (Walk-In) Where to Go We’re Hiring ## Services We Provide Mental Health Assessment, therapy, medication management and crisis support. Substance Use Outpatient treatment and recovery supports (as appropriate by assessment). Social Services Support for families and individuals navigating life challenges. Victim Services Support and advocacy for survivors seeking safety and stability. ## Open Access (Walk-In) Hours Call: (423) 581-4761 Drop in during our Open Access hours for an intake assessment to determine what services may best meet your needs. During this visit, our staff will talk with you to learn more about your goals and connect you with therapy or medication management services if appropriate. 🗓️ Tuesday 8:00–10:00 AM 🗓️ Wednesday 1:00–3:00 PM 🗓️ Thursday 8:00–10:00 AM 📍 Open Access Location 310 W. 3rd N Street, Morristown, TN 37814 Get Directions (Open Access) ## Crisis Stabilization Unit (CSU) Call: (423) 273-5599 The McNabb Center’s Crisis Stabilization Unit (CSU) offers voluntary, 24-hour treatment in a nonhospital setting. The CSU is intensive, short-term stabilization for individuals experiencing a behavioral health crisis, with the average length of stay being 3 days. The goal is to alleviate or stabilize symptoms, strengthen coping skills, and facilitate access to services to prevent psychiatric hospitalization. Services Groups (up to 5/day), medication evaluation & management, individual counseling, treatment planning, education, supports, discharge planning & referrals, recovery support. Eligibility Adults 18+ • voluntary • nonviolent • medically stable • does not require medical detoxification. Average Stay Approximately 3 days 📍 CSU Location 320 W. 3rd N Street, Morristown, TN 37814 Get Directions (CSU) ## More Hamblen County Resources Looking for additional services? Use the Hamblen Resource Guide to find additional community supports. View Hamblen Resource Guide ## Frequently Asked Questions Call (423) 581-4761 Do I need an appointment for Open Access? No. During Open Access hours you can walk in for an intake assessment. Where do I go for Open Access? Open Access takes place at 310 W. 3rd N Street, Morristown, TN 37814. What is the CSU? The CSU provides voluntary, 24-hour, short-term stabilization in a nonhospital setting for adults experiencing a behavioral health crisis. --- ## Hamilton County Resource Guide URL: https://mcnabbcenter.org/hamilton-resource-guide/ ## FOOD Chattanooga Area Food Bank Contact info: 211 or (423) 622-1800 Address: 2009 Curtain Pole Road, Chattanooga, TN - 37406 Serves the Chattanooga area, provides once-monthly food boxes (pickup or delivery) and assists in finding other local food banks and pantries. Metropolitan Ministries Food Pantry Contact info: (423) 624-9650 Address: 4001 Rossville Boulevard, Chattanooga, TN - 374073 Serves the Chattanooga area, provides supplemental nutrition services including monthly food pantry availability and go-bags. Brainerd Food Pantry Contact info: (423) 624-2606 Address: 4011 Austin Street, Chattanooga, TN - 37411 Provides a free food box the 3rd Wednesday of every month, between 10:00 A.M. and 12:00 P.M. for people that request. HACOBA Care Ministry Food Pantry Contact info: (423) 821-2976 Address: 4501 Virginia Avenue, Chattanooga, TN - 37409 Provides food/grocery supplies every Tuesday, Thursday, and Friday from 10:00 A.M. to 1:00 P.M. in the Chattanooga area. TN Special Supplemental Nutrition Program for Women &Amp; Children Contact info: 1-800-342-5942 or (423) 209-8000 Address: 921 E 3rd Street, Chattanooga, TN - 37403 Program that provides healthy supplemental foods, nutrition education, and breastfeeding support for mothers, infants, and children. Eligible for people who are on TennCare, have SNAP benefits, or meet income benchmarks. St. Elmo United Methodist Church Food Pantry Contact info: (423) 490-7039 Address: 4626 St. Elmo Avenue, Chattanooga, TN - 37409 Serves the Chattanooga area, food pantry is open the second Saturday and fourth Friday of every month starting at 11:30 A.M. and closing around 12:30 P.M. Red Bank Community Food Pantry Contact info: (423) 877-2881 Address: 3800 Dayton Boulevard, Chattanooga, TN - 37415 Provides food supplies for people in the Chattanooga and Red Bank areas on the first and third Thursday every month from 4:30 P.M. to 6:00 P.M. Hope for the Inner City Contact info: (423) 698-3178 Address: 1800 Roanoke Avenue, Chattanooga, TN - 37406 Distributes food, recipe cards, and preparation tips every Tuesday and Thursday starting at 11:00 A.M. until the food that day is gone. Grace Episcopal Church Food Pantry Contact info: (423) 698-2433 Address: 20 Belvoir Avenue, Chattanooga, TN - 37411 Distributes canned goods, bread, and snacks on the second and fourth Tuesday of every month from 10:00 A.M. to 1:00 P.M. Find Other Food Near You https://www.chattfoodbank.org/find-food/near-you ## CLOTHING, FURNITURE & HOUSEHOLD ASSISTANCE Bayberry Apartments Contact info: (423) 680-6325 Address: 2300 Wilson Street, Chattanooga, TN - 37406 Alton Place Contact info: (423) 822-5100 Address: 335 Croll Court, Chattanooga, TN - 37410 Magnolia Gardens Apartments Contact info: (423) 479-3005 Address: 779 Martin Luther King Blvd, Chattanooga, TN - 37403 Cummings Place Contact info: (423) 825-2053 Address: 22 Starview Lane, Chattanooga, TN - 37419 Ridgeway Affordable Apartments (Section 8) Contact info: (423) 267-1088 Address: 1230 Poplar Street, Chattanooga, TN - 37403 Timber Ridge Co-Op Homes Contact info: (423) 894-0214 Address: 201 Timber Knoll Drive, Chattanooga, TN - 37421 Silvertree Senior Apartments (Age 62+) Contact info: (423) 344-8361 Address: 5465 Highway 58, Chattanooga, TN - 37416 Battery Heights Contact info: (423) 624-0311 Address: 3401 Campbell Street, Chattanooga, TN - 37406 Eastwood Manor Contact info: (423) 622-5761 Address: 3831 Wilcox Blvd, Chattanooga, TN - 37411 Patten Towers Contact info: (423) 266-2334 Address: One E Eleventh Street, Chattanooga, TN - 37402 River View Tower for Seniors Contact info: (423) 266-8740 Address: 500 W Martin Luther King Blvd, Chattanooga, TN - 37402 The Overlook Contact info: (423) 756-4680 Address: 1201 Boynton Drive, Chattanooga, TN - 37402 Whiteside Faith Manor Contact info: (423) 414-2548 Address: 735 E Tenth Street, Chattanooga, TN - 37403 Additional Websites for Finding Income-Based Living https://www.lowincomehousing.us/tn/chattanooga.html https://www.chahousing.org/cha-programs-page/managed-housing https://www.apartments.com/chattanooga-tn/low-income/ https://www.publichousing.com/city/tn-chattanooga_ ## RENT/UTILITY BILLS Northside Neighborhood House Contact info: (423) 267-2217 Address: 211 Minor Street, Chattanooga, TN - 37405 Serves zip codes 37415, 37405, 37343, 37351, 37379, 37373, 37304 Samaritan Center Contact info: (423) 238-7777 Address: 6017 Ooltewah Georgetown Road, Ooltewah, TN - 37363 Serves Eastern Hamilton County Metropolitan Ministries Contact info: (423) 624-9650 for direct or (423) 624-9654 for questions Address: 4001 Rossville Blvd, Chattanooga, TN - 37407 First 15 callers starting at 9:00 A.M., Monday through Wednesday Salvation Army Contact info: (423) 756-1023 or (423) 698-4484 Address: 2140 E 28th Street, Chattanooga, TN - 37407 Offers assistance with emergency utility payments Veteran Financial Assistance Program Contact info: (847) 359-8811 Address: P.O. Box 2663, Palatine, IL - 60078 (Mailing Address) For post-2011 Veterans and active-duty service members (including National Guard and Reservists) with VA Service-Connection St. Vincent De Paul Society Contact info: (423) 999-6332 or (423) 622-7232 Address: 501 South Moore Road, Chattanooga, TN - 37412 Serves Chattanooga area, call for availability Sewer Lateral Assistance Program Contact info: (423) 643-5877 Call to apply for financial assistance in sewer repairs or replacements Office of Family Empowerment Contact info: (423) 643-6434 Address: 6098 Debra Road, Chattanooga, TN 37411 Get connected to multiple resources including LIHEAP (Low-Income Home Energy Assistance Program) and Housing Discrimination Reports Good Neighbors Inc Contact info: (423) 266-1772 Address: 737 E 10th Street, Chattanooga, TN - 37403 Serves Chattanooga area, call for availability Family Promise of Greater Chattanooga Contact info: (423) 756-3891 Address: 1184 Baldwin Street, Chattanooga, TN - 37403 Specializes in assisting families with obtaining and maintaining sustainable independence through multiple avenues, including searching for long-term housing and resources. Focuses on seniors and single mothers. Additional Useful Websites https://chattanooga.gov/services/assistance-programs https://www.needhelppayingbills.com/html/help_with_rent_hamilton_county.html https://www.findhelp.org/housing/help-pay-for-housing--chattanooga-tn https://team211.communityos.org/ ## SPECIFIC RENT/UTLILTY ASSITANCE Selma Schimmel Vital Grant Assists individuals facing significant financial hardship due to the diagnosis of a chronic, terminal, or rare condition such as Cancer, Parkinson’s Disease, and others. Helps with Utility OR Grocery expenses. Find more information and apply at https://www.vitaloptions.org/assistance Lupus Emergency Grant Program (LEGP) Assists individuals diagnosed with Lupus that have been financially impacted negatively by the disease. The up to $500 grant may cover emergency/personal living expenses, past-due utility bills, excessive medical bills, or prescription medications. Find more information and apply at https://www.lupusresearch.org/about-lupus/resource-center/financial/ Destiny Pregnancy Support & Adoption Services Provides financial assistance in rent, utilities, and other life essentials for birth mothers who choose adoption through Destiny Adoption Services. Assistance services stretch from pregnancy to up to 3 months after birth for support. Find more information at https://destinyadoption.com/pregnancy-support-1 or call the Knoxville office at (865) 392-6261 or the Nashville office at (615) 206-7552 to check services and funding availability. Giving Kitchen Provides rent and utility assistance to individuals who work in the food service industry who have experienced unexpected injury, illness, death of an immediate family member, or housing disaster within the past 4 months while working in food service. Find more information and apply at https://givingkitchen.org/how-we-help/financial-assistance/ or call (404) 254-1227 American Kidney Fund - Safety Net Grant Mainly assists individuals with Kidney Failure/Disease that have trouble affording healthcare expenses that are not covered by insurance. MAY assist financially with other essentials, like utility costs. Find more information at https://www.kidneyfund.org/get-assistance and call (800) 638-8299 to inquire about funding availability or further resources. Housing Opportunities for People Living with Aids (HOPWA) Federally funded program that provides Short-Term Rent, Mortgage, and Utility assistance (STRMU) for individuals diagnosed and severely affected by HIV/AIDS. General information about HOPWA can be found at: https://www.tn.gov/health/health-program-areas/std/std/hopwa.html https://www.hudexchange.info/programs/hopwa/ ADVERTISED TO BE ACCESSIBLE THROUGH LOCAL CARE AGENCIES, SPECIFICALLY: CEMPA COMMUNITY CARE - (423) 265-2273 (Provides care coordination and case management services that may have access to HOPWA funds) https://cempa.org/behavioral-health/ CHOICE HEALTH NETWORK CHATTANOOGA - (423) 803-2580 https://choicehealthnetwork.org/services/housing/ Call these locations to inquire about availability in your area! Finding Other Resources Finding financial assistance for rent/utility costs can be difficult. However, there are multiple websites and strategies to help you search. Go to https://team211.communityos.org to explore some of 211 United Way’s resources and connections. VISIT https://www.findhelp.org/money/financial-assistance--chattanooga-tn and browse additional options by filtering results. Do a Google search for churches in your area. Give them a call and inquire if they have any charitable assistance programs of any kind! BE AWARE OF SCAMS. Do NOT trust any websites that claim to be able to assist you but first ask for a Credit Card number, Gift Card code, or Bank Account information. If you are unsure, BE SAFE and ask for help from someone you trust if you need it. ## FINDING A DOCTOR - PRIMARY AND SPECIALTY CARE Wellpoint Go to https://www.wellpoint.com/tn/medicaid/search-providers Scroll down and sort by Pharmacy, Dental Care, Vision Care, and Behavioral Health.Or go to https://www.wellpoint.com/find-care/ Use your member ID (on your insurance card), account, or guest search to access nearby providers that take your insurance, both primary and specialty care. United Healthcare Go to https://connect.werally.com/plans/uhc/273 Choose your type of plan (usually Medicaid or Medicare), enter your zip code if prompted, select “Tennessee” for your state, and specify your plan preference. To search all options, select “No Preference” and filter results as needed. Alternatively, you can go to https://www.uhc.com/communityplan/find-a-provider and sign in or register if you prefer to search with your membership. If not, you can search as a guest. BlueCare Go to https://www.bcbst.com/get-care/find-care Log in, register, or continue as guest. Specify your network (usually BlueCare), your location, and sort by category or common search. Searching Specific Providers If you are wondering if a specific provider takes your insurance and you know their name, go to https://lookup.doc.tenncare.gov/TNDocLookUp/TNDocSearch.aspx to search by name. Find if the provider takes your insurance plan and note their address and contact information. The bottom of the page contains links to Wellpoint, United Healthcare, and BlueCare. ## OBTAINING TRANSPORTATION Non-Emergency Medical Transportation Benefit (NEMT) If you do not have transportation to a doctor’s appointment you have set, TennCare offers a program that provides transportation to and from your medical appointment. For all TennCare members that do not have access to transportation, NEMT offers transport if they are notified of your appointment time at least two business days (72 hours) and are given the needed information of where your residence is. Direct link to TennCare NEMT information: https://www.tn.gov/tenncare/providers/tenncare-provider-news-notices-forms/tenncare-s­non-emergency-medical-transportation-benefit--nemt-.html Specific Insurance Plan NEMT Scheduling Information Wellpoint: Go to https://portal.tenncarriers.com/Account/Login or call 1-866-680-0633 and select “Where is My Ride” option 1 or “Spanish” option 2 to schedule. United Healthcare: Go to https://portal.tenncarriers.com/Account/Login or call 1-866-405-0238 and select “Where is My Ride” option 1 or “Spanish” option 2 to schedule. BlueCare: Go to https://member.verida.com or call 1-855-735-4660 and select “Where is My Ride” option 3 or “Spanish” option 9 to schedule. ## EMERGENCY CARE In Any Emergency CALL 911 Your immediate health and safety are top priority! Specific medical providers like your Primary Care Physician should NOT be your first point of contact in case of a health emergency unless otherwise indicated by them! Once you have received emergency care for any medical emergency, be sure to closely follow instructions given to you by the medical professionals you received treatment from. In Case of a Mental Health Emergency CALL 911 or CALL THE 988 SUICIDE AND CRISIS LIFELINE --- ## Notice of Privacy Practices URL: https://mcnabbcenter.org/notice-of-privacy-practices/ HELEN ROSS MCNABB CENTER, Inc. 200 Tech Center Drive Knoxville, Tennessee 37912 Effective March 18, 2026 En Espanol Aqui YOU HAVE THE RIGHT TO RECEIVE A COPY OF THIS NOTICE. THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED, HOW YOU CAN GET ACCESS TO THIS INFORMATION, AND HOW TO FILE A HIPAA COMPLAINT. PLEASE REVIEW IT CAREFULLY. If you have any questions about this Privacy Notice, please contact our Privacy Officer, Paula Hudson. You may reach her via mail at Helen Ross McNabb Center, 200 Tech Center Dr., Knoxville, TN 37912; via phone at (865) 637-9711 or Toll Free 1-800-255-9711, or via email at Paula.Hudson@mcnabb.org. ## Legal Obligations The HELEN ROSS MCNABB CENTER (“Provider”) is required to (i) maintain the privacy of all health information within its organization;(ii) provide this Notice of Privacy Practices (“Notice”) to you; (iii) inform you of our legal obligations; and (iv) advise you of additional rights concerning Protected Health Information (defined below). Affected individuals have the right to, and will, receive notification following any breach of unsecured Protected Health Information. Provider shall follow the privacy practices contained in this Notice from its effective date and continue to do so until this Notice is changed or replaced. Provider reserves the right to change privacy practices and the terms of this Notice at any time. Any changes made in these privacy practices will be effective for all Protected Health Information that is maintained by Provider or its Business Associates, including Protected Health Information created or received before the changes were made. We may update our Notice of Privacy Practices in the event revisions are made. The most current version will always be available on our website and upon request at our service locations. You may request a paper copy of this Notice at any time, even if you have agreed to receive this Notice electronically. Certain services provided by this organization may be subject to confidentiality laws that provide greater privacy protections than those described in this Notice. These laws may apply to specific types of health information or services and may restrict how information can be used or disclosed. When such laws apply, we will comply with the more protective requirements. Examples include federal laws protecting substance use disorder treatment records, services funded through federal victim assistance programs, and other laws that apply to specific services provided by this organization. ## Organizations Covered by This Notice This Notice applies to the privacy practices of Provider and all health care providers involved in your care and treatment on behalf of Provider. ## Our Uses and Disclosures of Your PHI Protected Health Information (“PHI”), as defined by 45 CFR 160.103, is information collected from an individual that relates to the past, present, or future physical or mental health condition of an individual, the provision of health care to an individual, or payment for provision of health care to the individual which identifies the individual or for which there is a reasonable basis to believe that the information can be used to identify the individual. This Notice describes how we may use and disclose your PHI to carry out treatment, payment, or healthcare operations and for other purposes that are permitted or required by law. When using or disclosing your protected health information, we will make reasonable efforts to limit the information to the minimum necessary to accomplish the intended purpose, except where the law allows or requires us to disclose the full information, such as for treatment purposes, disclosures to you, or other circumstances permitted by law. This Notice also describes your rights regarding PHI that we maintain about you and a brief description of how you may exercise these rights. We will use and disclose your PHI as described in each category listed below. Other uses and disclosures not described in this Notice will only be made with your authorization. Once given, such authorization may be revoked by you in writing, except to the extent Provider has already taken action in reliance thereon, or if the authorization was obtained as a condition to obtaining insurance coverage, and other law provides the insurer with the right to contest the claim. Treatment: Your PHI may be disclosed to a doctor or other health care provider who asks for it in connection with the provision of treatment to you or is otherwise involved in your care. For example, we may share information with a hospital to coordinate your care. Provided, however, that the disclosure of any psychotherapy notes (as defined by 45 CFR 164.501) will require your prior authorization. Payment: Your PHI may be used or disclosed to file a claim for payment of services provided to you by Provider, doctors, or other health care providers. Health Care Operations: Your PHI may be used and disclosed to conduct our business, such as quality assessment and improvement activities; to engage in care coordination or case management; to pursue any right of recovery, reimbursement, and/or subrogation; for purposes of accreditation; and in connection with conducting and arranging legal and related services. It may also be used in connection with disease management, case management, conducting or arranging for medical review, legal services, auditing functions, fraud/abuse detection and compliance programs, business planning and development, business management, ensuring the safety of our patients, doctors, and other health care providers, and general administrative activities. We may use technology tools, including artificial intelligence (AI) or automated documentation systems, to assist clinicians in documenting services, coordinating care, and supporting administrative operations. These tools support our workforce and do not replace the professional judgement of clinicians. Authorizations: You may provide written authorization that will permit Provider to disclose your PHI to anyone for any purpose. You may revoke this authorization in writing at any time, but this revocation will not affect any use or disclosure permitted by your authorization while it was in effect. Unless you provide written authorization, or authorize the use of an electronic signature that is documented in your clinical record during a telehealth service or other remote communication, we cannot use or disclose your Protected Health Information (PHI) for any purpose other than those described in this Notice. When an electronic signature is authorized verbally, a staff member will adhere to the telehealth electronic attestation workflow by confirming your identity, reviewing the form with you, and documenting your authorization and intent to sign electronically in your clinical record. Medical Emergencies: PHI may be released to the extent necessary to avert a serious threat to your health or safety or to the health or safety of others. PHI may be disclosed to physicians, hospitals, emergency departments, ambulance providers, or other professionals to provide emergency treatment or coordinate care. If you are unable to provide consent due to your medical condition, we may share information as necessary to ensure your safety and appropriate care. In the event of a natural disaster or emergency (such as a tornado, flood, wildfire, or similar event), we may share limited PHI with disaster relief organizations (such as the American Red Cross or similar agencies) to help coordinate your care, notify family members or others involved in your care of your location and general condition, and assist in reunification efforts. When possible, we will give you the opportunity to agree or object to these disclosures. If you are unable to do so due to the emergency circumstances, we will use our professional judgment to determine whether the disclosure is in your best interest. Personal Representative: If you have given someone medical power of attorney, or if someone is your legal guardian, that person can exercise your rights and make choices about your health information. We will make reasonable efforts to verify that such a person has this authority and can act for you before we take actions initiated by them. Your PHI may be disclosed to a family member, friend, or other person to the extent necessary to help with your health care or with payment for your health care, but only if you agree we may do so, as described in the Individual Rights section of this Notice below. Plan Sponsors: Your PHI may be disclosed to your group plan sponsor or insurance provider in order to perform plan administration functions. Please see your plan documents for a full description of the limited uses and disclosures the plan sponsor may make of your PHI in order to administer your group health plan. Underwriting: Your PHI may be disclosed for underwriting, premium ratings, or other activities relating to the creation, renewal, or replacement of a contract of health insurance or benefits; provided, however, that we will not use or disclose your genetic information for such purposes. Your PHI will not be used or further disclosed for any other purpose, except as required by law. Marketing; Sale; Fundraising: Your PHI will not be disclosed in a manner constituting a sale without your authorization. Your PHI may be used to contact you with information about health-related benefits and services or about treatment alternatives that may be of interest to you. Your PHI may be disclosed to a Business Associate or other associate to assist us in these activities (unless the information is provided to you by a general newsletter or in person or is for products or services of nominal value). Provider may elect to contact you regarding fundraising efforts; however, you have the right to opt out of receiving such communications. To opt-out of any marketing or fundraising communications, contact the Privacy Officer listed at the top of this Notice. Research: Your PHI may be used or disclosed for research purposes in limited circumstances. PHI of a deceased person may only be disclosed to a coroner, medical examiner, funeral director or organ procurement organization upon receipt of a judicial subpoena or court order or upon receipt of an authorization signed by the decedent’s appointed executor or personal representative. As Required By Law: Your PHI may be used or disclosed as required by state or federal law. For example, PHI must be disclosed to the U.S. Department of Health and Human Services upon request for purposes of determining compliance with federal privacy laws. PHI may also be disclosed as follows: when required by worker’s compensation or similar laws; to a government agency authorized to oversee the health care system or government programs or its contractors; to respond to organ and tissue donation request; to respond to legal actions and lawsuits by court order or subpoena; and to public health authorities for public health purposes. Reproductive Health Information: Federal law provides additional privacy protections for certain reproductive health information. We will not use or disclose your protected health information for the purpose of conducting a criminal, civil, or administrative investigation into, or imposing liability on, any person for seeking, obtaining, providing, or facilitating lawful reproductive health care. When a request is made for health information that could potentially be used for such purposes (for example, requests from law enforcement, courts, or other governmental authorities), federal law may require the requesting party to provide a signed attestation confirming that the request is not for a prohibited purpose before we can disclose the information. If such an attestation is required and is not provided, we will not disclose the requested information. These protections apply only to lawful reproductive health care and do not prevent disclosures that are otherwise required by law or permitted under federal privacy regulations. Court or Administrative Order: PHI may be disclosed in response to a court or administrative order, subpoena, discovery request or other lawful process, under certain circumstances. We may also disclose your PHI in response to a third-party’s discovery request, subpoena, court order, or other lawful process. However, certain categories of records, including substance use disorder treatment records protected under federal law (42 CFR Part 2) or records protected under other confidentiality laws (such as federally funded victim assistance services), may require a specific court order or additional legal authorization before disclosure. Law Enforcement : We may disclose protected health information to law enforcement officials only in limited circumstances and only when permitted by applicable federal and state law. For example, we may disclose information in response to a court order, warrant, or grand jury subpoena, or when required by law to report certain crimes, injuries, abuse, neglect, or threats to health or safety. We may also disclose limited information to assist law enforcement in locating or identifying a suspect, fugitive, material witness, or missing person, when permitted by law. Certain categories of information maintained by this organization may be protected by laws that provide greater confidentiality protections than those described in this Notice. When those laws apply, they may prohibit disclosure of information to law enforcement without a specific court order or other legal authorization. Examples include federal laws protecting substance use disorder treatment records, victim assistance service records, and other laws that apply to certain services provided by this organization. In some cases, a subpoena, warrant, or investigative request alone may not be sufficient to authorize disclosure of certain records. When these laws apply, we will follow the more protective legal requirements. Victim of Abuse: PHI may be released to appropriate authorities based on our reasonable assumption that you are a possible victim of abuse, neglect or domestic violence or the possible victim of other crimes. Military Authorities; National Security: PHI of Armed Forces personnel may be disclosed to Military authorities under certain circumstances. PHI may be disclosed to authorize federal officials as required for lawful intelligence, counterintelligence, and other national security activities. ## Your Rights Access: You have the right to review or obtain copies of your PHI, with limited exceptions. Certain mental health records are protected under Tennessee law (Title 33). In limited circumstances, access to records may be restricted if disclosure could cause serious harm to you or others. You may request a format other than photocopies, which will be accommodated unless Provider cannot practicably do so. You must make the request in writing to obtain access to your PHI. You may obtain a form to request access by contacting the Privacy Officer at the top of this Notice, you may send us a letter requesting access to the address located at the top of this Notice, or you may send us an email at hrmcrecords@mcnabb.org. If you prefer, we will prepare a summary or explanation of your PHI. For an explanation of the fees charged for preparing an explanation or summary, please contact our Privacy Officer at the location stated above. If we approve your request, we will provide the records to you within 10 business days. If there will be a delay, we will provide you with the reason for the delay and an estimated timeframe for receipt within 10 business days. If additional time is required, we may extend the response period as permitted by federal law and will notify you in writing. If we deny your request to access your health information, we will notify you in writing why the request was denied within 10 business days. Accounting: You have the right to receive an accounting of the disclosures of your PHI by Provider or by a Business Associate of Provider. This accounting will list each disclosure that was made of your PHI for any reason other than treatment, payment, health care operations, disclosures made in response to an authorization signed by you, and certain other activities for the prior six (6) years. This accounting will include the date the disclosure was made, the name of the person or entity to whom the disclosure was made, a description of the PHI disclosed, the reason for the disclosure, and certain other information. If you request an accounting more than once in a 12-month period, there may be a reasonable cost-based charge for responding to these additional requests. For a more detailed explanation of the fee structure, please contact our Privacy Officer listed at the top of this Notice. Restrictions on Use and Disclosure: You have the right to request restrictions on Provider’s use or disclosure of your Protected Health Information, including to your health plan, provided that you pay out-of-pocket in full for any such items or services except for in certain limited circumstances. Provider is not required to agree to these additional requests. If Provider is in agreement with the restrictions, Provider will honor the request except in an emergency or as otherwise specifically described herein. Any agreement to restrictions on the use and disclosure of your PHI must be in writing and signed by an authorized individual on behalf of Provider. Provider will not be bound unless the agreement is so memorialized in writing. Communications: You have the right to request confidential communications about your PHI by alternative means or to alternative locations. You must inform Provider that confidential communication by alternative means or to alternative locations is required to avoid endangering you. You must make your request in writing. Provider will accommodate the request if it is reasonable and specifies the alternative means or location. Amendment of Protected Health Information: You have the right to request that Provider amend your PHI. Your request must be in writing, and it must explain why the information should be amended. Provider may deny your request if the PHI you seek to amend was not created by Provider or for certain other reasons. If your request is denied, Provider shall provide a written explanation of the denial. You may respond with a statement of disagreement to be appended to the information you wanted amended. If Provider accepts your request to amend the information, Provider will make reasonable efforts to inform others, including the people you name, of the amendment and to include the changes in any future disclosures of that information. Notice of Breach : In the event that there is a breach involving your unsecured PHI, we will notify you within 60 days of discovery of the breach, and we will take steps to mitigate any harm that might reasonably be anticipated by the breach. ## Confidentiality of Substance Abuse Records Certain records related to substance use disorder (SUD) diagnosis, treatment, or referral for treatment are protected by a federal law known as 42 CFR Part 2. These laws provide additional privacy protections beyond those that apply to other types of health information. In general, we may not disclose information that identifies you as having or having had a substance use disorder, or that relates to your substance use disorder treatment, unless you provide written consent (including electronic signature), the disclosure is permitted by federal law, or the disclosure is ordered by a court that complies with federal law. With your written consent, your substance use disorder information may be used or disclosed for purposes of treatment, payment, and health care operations as permitted by federal law. Once disclosed with your consent, recipients may re-disclose the information in accordance with applicable federal and state privacy laws, including federal confidentiality protections governing substance use disorder records. However, federal law places limits on how substance use disorder information may be used or shared. Federal law prohibits the recipient of substance use disorder information from using or disclosing it to investigate or prosecute you for a substance use disorder unless authorized by a court order or otherwise permitted by law. Federal law allows disclosure of substance use disorder records without your written consent in certain limited circumstances, including: • Medical emergencies when information is needed to treat a serious threat to your health or safety • Court orders issued in accordance with federal law • Scientific research, audits, or program evaluations conducted in accordance with federal regulations • Reporting suspected child abuse or neglect as required by law • Crimes committed at a treatment program or against program personnel You have rights regarding your substance use disorder treatment records, including the right to request access to your records, the right to request an amendment to your records, the right to receive an accounting of certain disclosures, and the right to receive notification of a breach of your protected information. These rights are explained in more detail in the “Your Rights” section of this Notice. ## Questions and Complaints If you wish to opt out of certain communications as described above, or to request that we communicate with you by alternative means or at alternative locations, you may contact Provider’s Privacy Officer at the address or number set forth above. If you are concerned that Provider has violated your privacy rights, or you disagree with a decision made about access to your PHI or in response to a request you made to amend or restrict the use or disclosure of your PHI, you may contact us or submit a complaint using the contact information above. You may also submit a written complaint to the U.S. Department of Health and Human Services or the United States Attorney for the judicial district in which the violation occurred. Violations of federal confidentiality protections for substance use disorder records may also be reported to the Substance Abuse and Mental Health Services Administration (SAMHSA). The address to file a complaint with the U.S. Department of Health and Human Services will be provided upon request. We support your right to protect the privacy of your PHI. There will be no retaliation in any way if you choose to file a complaint with us or with the U.S. Department of Health and Human Services. Provider’s Privacy Officer’s contact information is as follows: ## Privacy Officer Paula Hudson Helen Ross McNabb Center 200 Tech Center Drive Knoxville, TN 37912 (865) 637-9711 Toll Free 1-800-255-9711 Email: Paula.Hudson@mcnabb.org --- ## Substance Use Treatment URL: https://mcnabbcenter.org/substance-use-treatment/ # Substance Use Treatment The McNabb Center offers a full continuum of substance use treatment services from residential care to Medication Assisted Therapy (MAT). Call us to learn what options are best for you or your loved one. ## Services include Residential Detoxification Intensive Outpatient Medication Assisted Therapy Recovery Support/Peer Support Call us at 1-800-255-9711 ## Residential The McNabb Center offers residential treatment for adolescents and adults facing a substance use or co-occurring disorder. Through our residential programming, clients receive education, group and individual therapy focused on achieving recovery, wellness and a healthy lifestyle. The McNabb Center is designated by the state as a Co-Occurring Disorders Enhanced facility, showing the program “has a higher level of integration of substance abuse and mental health treatment and recovery services.” For Adults (865) 523-4704 For Adolescents (865) 524-5757 For Adults (865) 523-4704 For Adolescents (865) 524-5757 ## Detoxification The McNabb Center’s medical detoxification program serves adults who are experiencing the effects of high-risk withdrawal from opioids, alcohol or other addictive substances. Evaluation and withdrawal management are delivered under a defined set of physician-approved protocols by skilled nurses and our professional clinical team. Learn more (865) 523-4704 Learn more (865) 523-4704 ## Intensive Outpatient For adults and adolescents across East Tennessee in need of treatment for substance use disorder or addiction, the McNabb Center offers intensive outpatient programs. The Center offers gender-specific and youth groups, depending on the age and specific needs of each client. Each program provides 9-12 hours per week of structured therapy and education. Find a program near you 1-800-255-9711 Find a program near you 1-800-255-9711 ## Medication Assisted Therapy Medication Assisted Treatment combines counseling and behavioral therapies with approved medications (such as Vivitrol or buprenorphine) to treat addiction disorders. Using controlled levels of medications to help relieve withdrawal symptoms and psychological cravings can assist some individuals struggling with an addiction disorder to sustain recovery. Learn more 1-800-255-9711 Learn More 1-800-255-9711 ## Recovery Support/Peer Support Recovery Support and Peer Support are essential pieces in the recovery journey. The McNabb Center can provide assistance in these areas. Learn more about options 1-800-255-9711 Learn more about options 1-800-255-9711 --- ## Elevate Recovery Program URL: https://mcnabbcenter.org/elevate-request/ This form is a request for information on the Elevate Recovery program. Requests will be answered within 5 business days. If this is an emergency, please call 911 . If you are not seeking information about Elevate, please call McNabb Center’s main line at 1-800-255-9711 . --- ## Mental Health Care URL: https://mcnabbcenter.org/mental-health-care/ # Mental Health Care Our compassionate staff is here to provide you or your loved one the help you need. We provide a full range of mental health care services, from infancy to adulthood. ## Services include Adult Crisis Services Children's Crisis Services Outpatient Care Tennessee Health link Integrated Health Therapeutic Preschool Military Services Other Services Call us at 1-800-255-9711 ## Adult Crisis Services ### Mobile Crisis Unit The McNabb Center provides crisis services for individuals experiencing a psychiatric crisis. If you or a family member are in crisis, we are here 24 hours a day, 7 days a week to take your call. Mobile Crisis Unit (865) 539-2409 ### Adult Crisis Stabilization Unit Sometimes people need a safe place to get themselves together. We offer a Crisis Stabilization Unit where adults can receive treatment and access to additional services. Mobile Crisis Unit (865) 539-2409 ### EmPATH Unit The EmPATH unit is open 24/7 and welcomes adults aged 18 and older who are experiencing a behavioral health crisis, providing evaluation, medication and therapeutic support. Click here for more information. Crisis Stabilization Unit - Knoxville (865) 541-6958 Crisis Stabilization Unit - Morristown (423) 273-5599 Non-crisis care 1-800-255-9711 Mobile Crisis Unit (865) 539-2409 Crisis Stabilization Unit - Knoxville (865) 541-6958 Crisis Stabilization Unit - Morristown (423) 273-5599 EmPATH Unit (865) 539-2409 Non-crisis care 1-800-255-9711 ## Children’s Crisis Services ### Family Walk-in Center Our Family Walk-In Center offers care seven days a week from 8 a.m. to 8 p.m. for children experiencing a mental health crisis. Family Walk-in Center (865) 257-9982 ### Mobile Crisis Unit You can call our Mobile Crisis Unit 24 hours a day, seven days a week if your child or loved one is in crisis. Mobile Crisis Unit (865) 539-2409 ### Children’s Crisis Stabilization Unit (CSU) Our newly opened Children’s Crisis Stabilization Unit (CSU) at East Tennessee Children’s Hospital offers a safe place for children to stay for several days under around the clock care of specialized clinical staff as they work through a mental health crisis. Children's Crisis Stabilization Unit (865) 245-0070 Family Walk-in Center (865) 257-9982 Mobile Crisis Unit (865) 539-2409 Children's Crisis Stabilization Unit (865) 245-0070 ## Outpatient care The McNabb Center provides outpatient mental health care at clinics across East Tennessee. Outpatient services are available for adults, children and families. Outpatient services include diagnostic assessment, counseling medication and psychiatric services. Schedule an appointment 1-800-255-9711 Schedule an appointment 1-800-255-9711 ## Tennessee Health Link The McNabb Center provides mental health care to child and adult TennCare members through Tennessee Health Link. This program is a care coordination model that focuses on preventative care, chronic illness management and collaboration with healthcare providers and community partners. Find out if you’re eligible 1-800-255-9711 Find out if you’re eligible 1-800-255-9711 ## Integrated Health In rural communities, access to services tends to be a concern and the McNabb Center’s Mobile Health Clinic helps to break down barriers of accessing traditional health care. This program, which is part of Project Rural Recovery and funded by the Tennessee Department of Mental Health & Substance Abuse Services, screens for mental health, substance use and chronic health conditions and provides mental health and substance use treatment. The program also provides preventative health screenings, including TB, HIV and Hepatitis. The Mobile Health Clinic serves Cocke, Grainger, Hancock, Jefferson and Claiborne counties. Learn More 1-800-255-9711 Follow the Mobile Health Clinic on Facebook Learn More 1-800-255-9711 Follow the Mobile Health Clinic on Facebook ## Therapeutic Preschool Therapeutic Preschool is a 10-week outpatient program for children ages 4-6 who have experienced a traumatic event, such as abuse, neglect, natural disaster or loss of a loved one. The program helps children learn to manage difficult feelings and make safe choices. Children attend for three hours a day, three days a week. Learn More 1-800-255-9711 Learn More 1-800-255-9711 ## Military Services The McNabb Center’s Military Services program is available to anyone who has served in the military, their family members or their caregivers. The Center believes it is important to serve those who have courageously served, or continue to actively serve, our country. The specially-trained military services therapists can assist individuals facing post-traumatic stress disorder, depression, anxiety, substance use, co-occurring disorders, thoughts of suicide and other invisible wounds incurred from service. These services are privately funded and provided to our military families at no charge. Learn More (865) 444-2333 Learn More (865) 444-2333 ## Other mental Health Services ### Adult Services • Supportive Employement • Psych Rehab • Peer Support • Older Adult Program • Homeless Services • Behavioral Health Safety Net ### Youth Services • School-Based Services • First Episode Psychosis • Infant Mental Health • Family Treatment Services • Behavioral Health Safety Net Learn More 1-800-255-9711 Learn More 1-800-255-9711 --- ## Centerpointe URL: https://mcnabbcenter.org/centerpointe/ McNabb Center # Centerpointe Recovery is possible, and when you’re ready, we are here. Centerpointe offers detox, residential treatment, outpatient services and recovery support in a newly renovated, welcoming space. Accepting patients now Detox & residential services Insurance accepted • Including TennCare Newly renovated • Expanded capacity Call (865) 523-4704 View Services Address: 5310 Ball Camp Pike, Knoxville, TN 37921  |  Phone: (865) 523-4704 ## A Place to Begin or Continue in Recovery If you or a loved one is ready to begin recovery from substance misuse, the McNabb Center’s Centerpointe location is here to help. Centerpointe has been newly renovated with expanded capacity to serve individuals and families. With bright open spaces and compassionate staff, Centerpointe is a supportive place to begin or continue the recovery journey. ### Care available • Medically Monitored Detoxification • Residential Treatment • Outpatient Services • Recovery Support and After-Care ### Centerpointe environment • Bright, Open Spaces • Compassionate Staff • Expanded Capacity • Collaborative Treatment Planning ## Services Centerpointe Offers ### Medically Monitored Detoxification Centerpointe’s medical detoxification program serves adults who are experiencing the effects of high-risk withdrawal from opioids, alcohol or other addictive substances. Evaluation and withdrawal management are delivered under physician-approved protocols by skilled nurses and our professional clinical team. ### Residential Treatment Our residential treatment program for adults facing a substance use or co-occurring disorder provides education, skills and support to begin the journey toward recovery. Services include individual, group and family therapy over an average stay of 28 days. ## Outpatient Services & Recovery Support For adults who may not need the intensity of an inpatient program, Centerpointe offers access to a full continuum of outpatient treatment options and recovery support. ### Recovery Support May Include • On-going weekly recovery support and after-care groups • Peer support and recovery coaching • Outpatient Medication Assisted Treatment and counseling services ### Intensive Outpatient Programming Gender-specific intensive outpatient programming may include 3–4 sessions per week for 6–12 weeks depending on each person’s treatment plan and recovery needs. ## Taking the Next Step 1 Reach out Call Centerpointe to ask questions and learn more about services. 2 Discuss your needs Our team can help identify the right level of care based on your situation. 3 Begin recovery support Centerpointe offers compassionate care designed to support the recovery journey. ## Location ### Centerpointe Address: 5310 Ball Camp Pike, Knoxville, TN 37921 Phone: (865) 523-4704 Get Directions ### Recovery is possible Whether you are seeking help for yourself or someone you love, Centerpointe is here to help you begin or continue in recovery. ## When you’re ready, we are here Centerpointe is accepting patients now for detox and residential services. Insurance is accepted, including TennCare. Call (865) 523-4704 Get Directions --- ## EmPATH URL: https://mcnabbcenter.org/empath/ McNabb Center # EmPATH Unit Walk-in crisis care for adults in a calm, supportive, trauma-informed environment—with immediate access to psychiatry for evaluation and medication support. Walk-in 24/7 • 365 days Often seen in 15 minutes or less Adults 18+ Insurance accepted • Services available regardless of ability to pay Get Directions Hours & Location Walk-in Address: 1515 Saint Mary Street, Knoxville, TN 37917  |  Phone: (865) 539-2409 ## What we do EmPATH (Emergency Psychiatric Assessment, Treatment and Healing) is designed to quickly and compassionately stabilize people experiencing a behavioral health crisis and support next steps with comprehensive transition and discharge planning. ### Care you can expect • Psychiatric evaluation • Medication assessment & support • Therapeutic support • Discharge planning & connection to ongoing care ### Environment • Calm, supportive setting • Trauma-informed approach • Dedicated behavioral health team • Walk-in triage/reception ### Eligibility Adults 18 and older experiencing a behavioral health crisis. ### Length of stay Voluntary stays , up to 23 hours . ### Safety If this is a medical emergency , call 911 or go to your nearest emergency department. ## What to expect 1 Walk in anytime You can come in day or night. 2 Quick triage & support We’ll listen, assess your needs and begin supportive care in a calming space. 3 Care plan & next steps We’ll help stabilize the crisis and connect you to follow-up care and resources. ## Your care team A dedicated multidisciplinary team may include psychiatrists, nurse practitioners, master’s level clinicians, mental health technicians, and peer specialists. ## Get Well Now Walk-In Clinic (on site) In partnership with River Valley Health, Get Well Now is located inside the EmPATH building and provides sick care and non-emergency medical services for adults and children, regardless of health insurance status. ### Clinic Hours • Monday–Thursday: 9:00 am – 5:30 pm • Friday: 8:00 am – 4:00 pm ## Hours & Location ### EmPATH (Walk-in) Open: 24/7, 365 days a year Address: 1515 Saint Mary Street, Knoxville, TN 37917 Phone: (865) 539-2409 Get Directions ### Eligibility Adults 18+ experiencing a behavioral health crisis. ### When to call 911 If there is an immediate medical emergency, call 911. ## Walk in anytime — help starts here EmPATH is open 24/7. Come directly to our walk-in location at 1515 Saint Mary Street in Knoxville. Get Directions Phone: (865) 539-2409 --- ## Frequently Asked Questions URL: https://mcnabbcenter.org/frequently-asked-questions/ The McNabb Center offers a full continuum of mental health care, addiction treatment, social services and victim services. We care for children, adolescents, families and adults. To learn more about the Center or to access the care you need, call us at 1-800-255-9711 .The Center provides a continuum of mental health, substance use, social and victim services for children, adolescents, adults and families. Call us at 1-800-255-9711 to determine eligibility for specific programs.To schedule an appointment or initial assessment, call us at 1-800-255-9711 . Our caring staff will connect you with the appropriate service for your needs.Please bring your identification as well as any insurance information to all appointments.The Center accepts TennCare as well as numerous commercial insurance options. Please call us at 1-800-255-9711 to learn whether we accept your insurance. If you have any questions related to a medical record or need to request a medical record, you may contact the Health Information Management Department in any of the following ways: • Phone : 865-637-9711, x7117 • Fax : 865-637-1278 • Email : hrmcrecords@mcnabb.org No, the Center does not write letters of authorization for service animals.The McNabb Center offers many options for addiction treatment services. If you are seeking residential rehabilitation, call our Centerpointe location at (865) 523-4704 .Donations are accepted on a case-by-case basis, depending on the type of donation and the specific needs of each program. Contact the Community Relations Department at (865) 637-9711 ext. 1155 if you are interested in making an in-kind donation.If you do not have health insurance or are choosing not to use your health insurance, you have the right to receive a “Good Faith Estimate” explaining how much your health care will cost. Click the following links for more information on Good Faith Estimates: In English En español As a client of the McNabb Center, you are eligible to receive free interpreting services for all of your appointments and interactions with your service provider. These interpreting services are provided to you free of charge; regardless of how often they are used. --- ## Legal URL: https://mcnabbcenter.org/legal/ ## Agreement Between User and Helen Ross McNabb Center Through their web sites Helen Ross McNabb Foundation, Inc. and Helen Ross McNabb Center, Inc. (collectively “HRM”) provide you with access to information, including information on mental health care, addiction/recovery services, and social services.  HRM also provides you with access to various services, including the ability to donate to HRM or purchase items through auctions (“Auction Items”).  The information and services plus other information and services are contained within the web pages of the HRM web sites (collectively the “Web Site”).The Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Web Site constitutes your agreement to all such terms, conditions, and notices. 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IF YOU ARE DISSATISFIED WITH THE WEB SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WEB SITE.The extent of HRM’s liability, in any circumstance, for any Auction Item is limited to the auction price you paid for such item. ## Indemnification You agree to defend, indemnify and hold harmless HRM and its respective directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees, arising out of your use of the Web Site or any Auction Item. ## Service Contact info@mcnabb.org ## Termination/Access Restriction HRM reserves the right, in its sole discretion, to terminate your access to the Web Site or any portion thereof at any time, without notice. ## General To the maximum extent permitted by law, this agreement is governed by the laws of the State of Tennessee, U.S.A. and you hereby consent to the exclusive jurisdiction and venue of courts in Knox County, Tennessee, U.S.A. in all disputes arising out of or relating to the use of the Web Site or any Auction Item.You agree that no joint venture, partnership, employment, or agency relationship exists between you and HRM as a result of this agreement or access to or use of the Web Site.If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. --- ## Locations URL: https://mcnabbcenter.org/locations/ 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 --- ## News URL: https://mcnabbcenter.org/news/ For media inquiries, contact Heather Davis, Director of Community Relations, at 865-599-5836 or  Heather.davis@mcnabb.org --- ## Privacy Policy URL: https://mcnabbcenter.org/privacy-policy/ Helen Ross McNabb Foundation, Inc. and Helen Ross McNabb Center, Inc. (collectively “HRM”) are committed to respecting your privacy.  Please read the following policy to understand how your personal information will be treated.  This policy may change from time to time so please check back periodically.  This policy will let you know the following: 1. What personally identifiable information is collected from me? 2. What are cookies and how they are used by HRM? 3. How is my information used? 4. How can I access, update or delete my information? 5. What else should I know about my privacy? 6. Other legal notices. ## Information Collected When you donate to HRM, sign up to participate in an auction, or request information from HRM your personal information is collected.  The types of personal information collected are your name, e-mail address and standard contact information, including addresses and phone numbers.  Additionally, HRM will collect transactional information such as bidding information when you participate in an auction. If you purchase an item from an HRM online auction HRM will collect your credit card information.  Your credit card information is not stored by HRM, and is only maintained until HRM is done processing your payment.   HRM may also ask you to voluntarily provide information regarding your personal or professional interests, demographics, experience with the services HRM provides, and contact preferences. ## Cookies HRM may place Internet cookies on your hard drive.  Internet cookies are small files that may be placed on your hard disk for record-keeping purposes.  Cookies are used to (a) remind HRM of who you are in order to deliver you better service; (b) remember who you are to allow you to login easier; and (c) measure certain traffic patterns for use as a research tool to understand how HRM users’ habits are similar or different from one another.  You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.  By not accepting cookies, some web pages may not display properly or you may not be permitted to access certain information. HRM may also collect IP addresses (the Internet address of a computer) to track a user’s session while the user remains anonymous.  HRM analyzes this data for certain trends in statistics, such as which parts of the HRM web site users are visiting and how long they spend there.  In general, HRM does not link your IP addresses to anything personally identifiable to you. ## Use The information you provide will be used to support your customer relationship with HRM.  Your information may be shared with agents, contractors or business partners for the purpose of performing services for HRM.  HRM may send you direct mailings, email notices, or contact you by telephone about upcoming HRM events.  If you purchase an item from an HRM online auction then your credit card information will be sent to a third party for processing your credit card payment. HRM will not sell, rent or lease your personally identifiable information to others without your consent. Notwithstanding, HRM does research on HRM users’ demographics, interests and behavior based on the information provided to HRM during your use of the HRM web site.  This research is compiled and analyzed on an aggregated basis.  Aggregated data does not include personally identifiable information.  HRM may share this aggregated data with others. HRM also believes it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Use, or as otherwise required by law. ## Access Information You can see, review, and change most of your personal information by signing in to the HRM web site. ## Third Party Sites Third party Internet sites and services accessible through HRM have separate privacy and data collection practices, independent of HRM.  HRM has no responsibility or liability for these independent policies or actions.  Please be careful and responsible online.  If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While HRM strives to protect your information, HRM cannot ensure or warrant the security of any information through the transmission process and you do so at your own risk. ## Other Legal Notices Any dispute over privacy is subject to this privacy policy and HRM’s Terms of Use, including limitations on damages and application of the law of the State of Tennessee.  If you have any concern about your privacy in connection with this policy, please send a thorough description to  info@mcnabb.org , and HRM will try to resolve it.  HRM may post a revised privacy policy on the HRM web site.  Please note that the use of information that HRM gathers is subject to the privacy notice in effect at the time of use.  You should check the HRM web site frequently to see recent changes. --- ## SACET Training & Education Request URL: https://mcnabbcenter.org/sacet-training-education-request/ This form is a request for educational/training information from the Sexual Assault Center of East Tennessee. Requests will be answered within 5 business days. If this is an emergency, please call 911 . If you are not seeking information about the Sexual Assault Center of East Tennessee, please call McNabb Center’s main line at 1-800-255-9711 . --- ## Social Services URL: https://mcnabbcenter.org/social-services/ # Social Services The McNabb Center offers a continuum of social services for families in need. The Center provides supervised visitation and behavior modification as well as a Therapeutic Foster Care & Adoption program. ## Services include Therapeutic Foster Care & Adoption Supervised Visitation Behavioral Modification Home Visitation Other Social Services Call us at 1-800-255-9711 ## Therapeutic Foster Care & Adoption The McNabb Center’s Therapeutic Foster Care & Adoption program serves children and teens who are in state’s custody due to abuse or neglect and who have behavioral or emotional problems. These children need a more specialized type of care than what they can find in standard foster homes. The purpose of therapeutic foster care is to help each child so that he or she may go on to live successfully within the community. Become a foster parent! Help a child live the life they were meant to live. Provide the support and stability a child needs at the most critical time of their lives. Learn more (865) 544-5000 Email request Learn more (865) 544-5000 Email request ## Supervised Visitation The McNabb Center’s Parent Place program provides supervised visitation for children and their non-custodial parents, grandparents or other relatives. If you are experiencing a difficult divorce, or other custodial issue, the McNabb Center can provide a professional to observe visits in a safe and discreet location. Learn more 1-800-255-9711 Learn more 1-800-255-9711 ## Behavioral Modification The McNabb Center is here to help parents or caregivers struggling with a young child’s behavior. The Regional Intervention Program (RIP), a nationally-recognized model, is designed to help children ages 2-5 decrease unwanted behaviors while strengthening social skills and empowering parents to set appropriate limits and consequences. Learn more 1-800-255-9711 Learn more 1-800-255-9711 ## Home Visitation The McNabb Center’s home visitation program, Healthy Families, is a free and voluntary program that offers support services to new or expecting families. The program’s approach is relationship-based, culturally respectful, family-centered and strengths-based. Healthy Families offers education, support and resource services to help strengthen families. This program is rooted in the belief that early, nurturing relationships are the foundation for lifelong healthy development. Learn more 1-800-255-9711 Healthy Families Request Learn more 1-800-255-9711 Healthy Families Request ## Other Social Services The McNabb Center serves as a safety net to the community’s most vulnerable individuals. We offer numerous social services, including: • Safe Place • Juvenile justice services • Criminal justice services • Project NOW Learn More 1-800-255-9711 Learn More 1-800-255-9711 --- ## Victim Services URL: https://mcnabbcenter.org/victim-services/ # Victim Services Our caring staff works with women, men and children who have been a victim of domestic violence, sexual assault or other traumatic events. The McNabb Center offers outreach and counseling services, as well as safe housing and crisis hotlines. ## Services include Domestic Violence Sexual Assault Runaway Youth Youth Emergency Shelter Call us at 1-800-255-9711 ## Domestic Violence Our caring staff works with women, men and their children who have experienced domestic violence. Staff can assist victims in finding the support and resources to live a life free from abuse. In addition to outreach and counseling services, the Center offers a safe emergency shelter and transitional housing for individuals in need. Call Now (865) 637-8000 Follow on Facebook Call Now (865) 637-8000 ## Sexual Assault The Sexual Assault Center of East Tennessee (SACET) is a resource for victims of a recent sexual assault and victims of an assault or sexual abuse that happened months or years ago. The Center’s crisis hotline is answered 24 hours a day: (865) 522-7273. The Center has Sexual Assault Nurse Examiners available at all times to provide forensic nursing to sexual assault crime victims. In addition, the Center offers education, advocacy and therapy services. Call Now (865) 522-7273 Training Request Form Follow on Facebook Call Now (865) 522-7273 Follow SACET on Facebook ## Runaway Youth The McNabb Center’s Safe Place program provides outreach and emergency services to runaway and homeless youth, ages 12-18. We are here to offer support in a safe and anonymous place to figure out your next steps. Call Now (865) 523-2689 Call Now (865) 523-2689 ## Youth Emergency Shelter The Youth Emergency Shelter provides a temporary place of stability and safety for children who need immediate care. Children in our care will have a comfortable bed, food, clothing, hygiene care, safety education, counseling and, most importantly, love. This program offers follow up services to children and families, including intensive case management services to prevent future disruption and ensure stability. Call Now (423) 586-7740 Call Now (423) 586-7740 --- ## Resources URL: https://mcnabbcenter.org/resources/ # Downloadable Resources Browse our collection of flyers and informational resources. Click any document below to view or download the PDF. ### EmPATH Mental Health Emergency Center Learn about Knoxville's EmPATH Unit, walk-in crisis services and what to expect when seeking immediate mental health care. Download PDF ### 988 Suicide & Crisis Lifeline Learn when to call, text or chat 988 and how the Suicide & Crisis Lifeline provides free, confidential support 24 hours a day, 7 days a week. Download PDF ### Children's Crisis Stabilization Unit Everything you need to know before you arrive. Download PDF --- ## Hiring Events URL: https://mcnabbcenter.org/hiring-events/ McNabb Center Hiring Events # Join Us at McNabb Center’s Hiring Events Make a meaningful impact in mental health, substance use treatment and social services across our communities. ## Event Dates & Locations Date Location Thursday, July 30 | 2pm-5pm 6049 Shallowford Road Chattanooga TN 37421 Light refreshments provided. ## What to Expect • Meet with program leaders and hiring managers. • Explore open positions across multiple departments. • Potential for same-day interviews for selected candidates. • Light refreshments provided. ## What to Bring • Updated résumé (printed or digital). • Two forms of ID (for onboarding if hired). • Your questions and enthusiasm! ## Jobs We’re Hiring For These are a few examples of jobs we are hiring for. #### Supportive Housing Team Lead Ensure the implementation of daily activities for clients in the supportive housing program. #### PRN Milieu Counselors Residential Counselors work in 24/7 treatment and stabilization facilities, offering supervision, safety monitoring, psychoeducational groups, and intake assessments. ## Why Work at McNabb? 🏖️ Paid Time Off Up to 10 vacation days, plus sick leave and holidays. 🏥 Health Insurance Medical, pharmacy, dental, and vision options. 📞 Teladoc Free telemedicine access for employees and dependents. 💼 Retirement 403(b) plan with employer contributions. 🛡️ Life & Disability Company-paid life & long-term disability coverage. 🧘 Wellness Gym discounts, YMCA/YWCA memberships, and more. ### Quick FAQ • Do I need to apply online first? No, drop in is fine; however, applying online speeds up hiring. • Will interviews be available? Yes, for select positions. • Is there parking? Parking will be in the front of the buildings and blocked off for the event. ### Have more questions? If you didn’t see your question in the FAQ, our HR team is happy to help. Email HR ### Ready to start your next chapter? Join McNabb Center and build a career that changes lives. See All Open Positions --- ## Hamblen Resource Guide URL: https://mcnabbcenter.org/hamblen-resource-guide/ ## Food Central Services Contact info: 423-586-9431 Address: 2450 S Cumberland St, Morristown, TN 37813 Provides a food pantry visit once every three 3 months. Tuesday-Friday. Must live or work in Hamblen County to qualify and must have a utility bill or lease agreement. Food on Foot Contact info: 865-566-5778 Address: #1 Berkline Dr. Morristown, TN 37813 Distributes food every other Saturday. The mission is to end child hunger, but they also distribute it to the homeless. Qualifications are more than likely living in Hamblen and having a utility bill of some sort. Blessing Boxes Blessing boxes can be found throughout Hamblen County at various churches and organizations. They are a take-what-you-need, leave-what-you-can situation designed to help people through tough times. They are accessible to those in need! • All Saints Episcopal Church – 601 W Main St, Morristown, TN 37814 • Bean Station Town Hall – 785 Main St, Bean Station, TN 37708 • Bethel Baptist Church – 3030 Bethel Rd, Morristown, TN 37813 • Buffalo Trail Baptist Church – 1829 Sherwood Dr, Morristown, TN 37814 • Captive Free Ministries – 1715 W Morris Blvd, Morristown, TN 37813 • Centenary United Methodist Church – 206 N Jackson St, Morristown, TN 37814 • Civic Park – 390 Sulphur Springs Rd, Morristown, TN 37813 • Eternal Truth Church – 4860 W Andrew Johnson Hwy, Morristown, TN 37814 • First United Methodist Church – 101 E 1st N St, Morristown, TN 37814 • Fred Miller Park – 441 W Morris Blvd, Morristown, TN 37813 • Good Shepherd Lutheran Church (ELCA) – 2435 W Andrew Johnson Hwy, Morristown, TN 37814 • Grace Point Baptist Church – 1170 Hwy 11E, Talbott, TN 37877 • Liberty Hill Methodist Church – 410 S Liberty Hill Rd, Morristown, TN 37813 • Manley Baptist Church – 3603 W Andrew Johnson Hwy, Morristown, TN 37814 • Morristown Church of Christ – 1408 E Andrew Johnson Hwy, Morristown, TN 37814 • New Freedom Missionary Baptist Church – 445 Panther Creek Rd, Morristown, TN 37814 • New Start Baptist Church – 1119 Davis St, Morristown, TN 37814 • Noes Chapel United Methodist Church – 707 Noes Chapel Rd, Morristown, TN 37814 • Omega Baptist Church – 1120 Phillips Rd, White Pine, TN 37890 • Pleasant View Baptist Church – 1464 Lakeshore Rd, Talbott, TN 37877* • Robertson Creek Baptist Church – 144 Robertson Creek Rd, Bulls Gap, TN 37711 • Rock of Ages Baptist Church – 420 W 13th N St, Morristown, TN 37814 • Rocky Point Baptist Church – 2297 Silver City Rd, Russellville, TN 37860 • Russellville Baptist Church (Behind Mahle) – 444 Cedar Creek Rd, Russellville, TN 37860 • The Cutting Cottage – 7723 E Andrew Johnson Hwy, Whitesburg, TN 37891 • The Upper Room Church of God – 929 N Henry St, Morristown, TN 37814 • Trinity Methodist Church – 425 Wilder St, Morristown, TN 37813 Daily Bread Community Kitchen Contact info: 423-581-7733 Address: 118 S Cumberland St, Morristown, TN 37814 Provides hot meals to the homeless and other individuals in need. Meals on Wheels Contact info: 423-587-3076 Address: 224 Lincoln Ave. Morristown, TN 37813 A senior food program for homebound seniors. Income is not a factor; eligibility is based on nutritional needs, age, and daily activity limitations. Participants receive five meals and a weekly visit from someone who checks in on them. This program is done through the Douglas-Cherokee Economic Authority. HOLA Lakeway Contact info: 423-621-9065 Address: 1600 East Andrew Johnson Hwy, Morristown, TN 37814 Offers a small food emergency pantry, especially for Spanish-speaking people in the Hamblen County community. The Good Shepherd Lutheran Church Contact info: 423-586-1621 Address: 2435 W Andrew Johnson Hwy, Morristown, TN 37814 The food pantry will be open the third Monday of each month 10:00 a.m. to 12p.m. or until gone. Russellville Baptist Church Contact info: 423-581-2965 Address: 444 Cedar Creek Rd, Russellville, TN Occasionally gives away free food boxes to those in need. Check with the church or social media to learn more about the date and time. Good Samaritan Ministries Contact info: 423-928-0288 Address: 100 North Roan Street Johnson City, TN 37601 This program serves Hamblen County in addition to others. Each household member 18 years or older must provide photo identification cards and proof of all income: pay stubs, award letters, check stubs, or other notifications of income, date of birth, and last five digits of Social Security Number. Each household member must also have proof of ALL expenses: bills, receipts, statements, court documents, or loans. Appalachian Ministries of the Smokies Contact info: 865-475-5611 Address: 511 Municipal Dr, Jefferson City, TN, 37760 Appalachian Ministries has a clothing and food pantry that serves Cocke, Grainger, and Jefferson Counties of East Tennessee. Families may visit the food pantry one time per month for services. Food items are free to families provided they have completed an application before their visit. The pantry is designed as a small grocery store where families can choose the necessary food items. To obtain services documentation required is: photo ID, social security cards for everyone in the household, a piece of recent mail with the current address, proof of income (paystub, SNAP award letter, or Social Security award letter), and vehicle registration. Other services may be available to Hamblen residents. ## Clothing, Furniture & Household Assistance Morristown Housing Authority Contact info: 423-586-5115 Address: 600 Sulphur Springs Rd, Morristown, TN, 37813 Public housing and rental assistance for low-income, disabled, handicapped, and elderly. Clinch-Powell RC&D Contact info: 865-828-5927 Address: 7995 Rutledge Pike, Rutledge, TN, 37861 Offers personalized services and a variety of options to meet your mortgage financing needs. They offer other services such as homebuyer education, pre-purchase coaching, and post-purchase coaching to ensure your success as a new homeowner. They even have home repair programs to help protect your investment. They are specializing in working with households with incomes at or below $75,000. Central Services Contact info: 423-587-9215 Address: 2450 S Cumberland St, Morristown, TN 37813 Central Services can provide clothing, furniture, and other necessities at a low, discounted price through the Changing Times Thrift Store. They keep their prices low in the area to best serve their customers. They also run various sales throughout the year on clothing and other various/seasonal items. Goodwill Industries Contact info: 423-587-9763 Address: 2812 W Andrew Johnson Hwy #3217, Morristown, TN, 37814 The Goodwill Thrift store offers clothing, household items, and other miscellaneous items for the whole family at a fraction of the standard cost. TCAC Depot Discount Store Contact info: 423-586-9982 Address: 740 E. Main St, Morristown, TN, 37814 TCAC Depot serves the community in many ways. The primitive function of the discount store is to provide the public with a wide variety of items at a discounted price. Their stock includes but is not limited to, health and beauty aids, bedding, home goods, toys, office supplies, apparel, and more. Stock includes items at bargain prices from large retailers such as Walmart and Target. God’s Warehouse Contact info: 423-312-6883 Address: 3441 W Andrew Johnson Hwy, Morristown, TN, 37814 God’s Warehouse is a conduit of blessing to people locally, nationally, and globally, providing relief supplies for those suffering hunger, disease, and natural disasters. An organization stating a need must provide a third-party referral. The Avenue Dream Center Contact info: 423-231-4719 Address: 6037 W Andrew Johnson Hwy, Talbott, TN Through a food pantry, thrift store, and resource outlet: The Avenue Dream Center is a Kingdom-driven vessel equipped to change communities. They aim to provoke generational change for those who desire freedom in Christ. They hold the hands of their neighbors and guide them to a foundation of hope, joy, recovery, and freedom. You do not need to be a resident of Hamblen County to receive services from the Dream Center. Lakeway Area Habitat for Humanity Contact info: 423-581-1661 Address: 1080 Alpha Valley Home Rd, Morristown, TN, 37813 Lakeway Area Habitat for Humanity only builds/repairs in Grainger and Hamblen counties (but we can refer to other counties if needed). For a home build, it depends upon their financial circumstances and needs. For repairs, it is usually for seniors or people with disability or social security - but occasionally, they can do repairs in homes with children in them. They must own the house (can't be renting), and there are income requirements. Applicants must live or work in Hamblen or Grainger County. Applications can be filed online, or one can be picked up at their office. The documentation needed includes proof of residency, a driver’s license or state ID, proof of income from everyone over 16 in the home, and a copy of the mortgage. Royal Path Ministries Address: 309 N Cumberland St, Morristown, TN 37814 Donations: Monday 9:00 - 2:00 Store Hours: Wednesday through Saturday 8:30 - 5:30 Royal Path Ministries can write vouchers for those in need of household items, clothing, or kid toys to get individuals the resources they need. They also have these items for sale at a very cheap price with weekly specials. No county or income restriction. ## Rent/Utility Bills Central Services Contact info: 423-586-9431 Address: 2450 S Cumberland St, Morristown, TN 37813 Provides once-a-year assistance with rent and utility bills. Must contact the office and answer various application questions. Also can assist with propane and gas. Must live in Hamblen. Douglas Cherokee Economic Authority Contact info: 423-587-3076 Address: 2450 S Cumberland St, Morristown, TN 37813 Provides help on rent and utility bills, electricity, and water according to income and circumstances. Applicants can apply every October to renew their LiHEAP and LiHWAP. Can also assist in propane, gas, kerosene, wood, and coal. Live in Hamblen to qualify for this office or call other branches in the county of origin. ## Shelters (for Various Reasons) MATS Homeless Shelter Contact info: 423-587-9215 Address: 733 W. Main Street Morristown, TN 37814 Must be homeless and pass an initial drug screen for everything except for marijuana/THC, BZO, BAR, and TCA. Must also pass a breathalyzer for alcohol, care for themselves without assistance, cannot be on the sex offender registry, or have a history of sex crimes. MATS will approve admission for un-medicated: anxiety, depression, ADD, ADHD, Tourette's Disorder, Asperger's Syndrome, and borderline personality disorder if they do not pose harm or threat to themselves, staff, or other residents. Must desire to be at the shelter and want help. You do not need an ID, birth certificate, or SS card. Samaritan House Family Ministries Contact info: 865-475-5032 Address: 165 Jericho Way, Jefferson City, TN 37760 Samaritan House Family Ministries provides emergency shelter to women and children who are experiencing a housing crisis in Jefferson, Grainger, Cocke, Hamblen, and Sevier counties. The shelter seeks to create a home environment for residents as they work towards self-sufficiency through employment, savings, and the search for affordable housing. As a faith-based ministry, the shelter is blessed by support from area churches. For shelter, individuals must: possess a photo ID, pass a local police background check, pass a drug test, and contact the shelter to complete a phone inquiry. Residents in the shelter must attend budget classes and Bible Study, follow the house rules, complete daily chores, seek gainful employment and affordable housing, save 80% of income received while in the shelter, and provide weekly proof of income and savings. Safe Space Contact info: 1-800-244-5968 Address: Undisclosed address in Jefferson County Domestic Violence shelters are focused on providing emergency shelter to those in need of housing. They can help victims with physical and emotional support, food, personal items, first aid, and clothing. Individuals must call in advance to obtain the shelter's location and acceptance. Usually, only one bag per person is allowed. No one can call for the person in need; it must be the one directly affected. Both genders are accepted. Joy D. Baker Center (Salvation Army) Contact info: 865-525-9401 Address: Undisclosed address in Knox County The Joy D. Baker Center serves women with or without children affected by domestic violence and also serves as a shelter for homeless women with children. Safety is their top priority in monitoring and securing facilities. In addition to providing housing and meals, their 24-hour staff serve as counselors and liaisons with both the court and the school systems and can assist with job placement or referrals to other agencies. Salvation Army (Men’s Shelter) Contact info: 865-525-9401 Address: 409 N. Broadway, Knoxville, TN, 37917 The Salvation Army’s men’s shelter provides safe shelter to those in need alongside a comprehensive range of services for those in need such as housing resources, hygiene supplies, access to daily meals, clean clothing and laundry facility access, assessment of drug and alcohol use with on-site referral for substance use disorder recovery programs, employment programs, job training, vocational services, continued educational support, personal development programs, pastoral services, and reentry services. Knoxville Area Rescue Ministries Contact info: 865-673-6540 Address: 418 N. Broadway, Knoxville, TN, 37917 KARM provides emergency shelter to men, women, and children who have nowhere else to turn each night. It offers a safe place from the elements, rest, loving staff, and volunteers who listen, help, and pray with and for them. Salvation Army (Johnson City) Contact info: 423-926-0089 Address: 1420 E Main St, Johnson City, TN 37601 For those with no place to go or in need of emergency shelter, local Salvation Army homeless shelters provide a warm, safe place for men, women, and families to stay. In cities where we do not operate homeless shelters, we offer financial assistance to cover emergency overnight housing costs or refer those facing housing and food insecurity to partner programs with emergency shelter services. Salvation Army (Kingsport) Contact info: 423-246-6671 Address: 519 Dale St, Kingsport, TN 37660 For those with no place to go or in need of emergency shelter, local Salvation Army homeless shelters provide a warm, safe place for men, women, and families to stay. In cities where we do not operate homeless shelters, we offer financial assistance to cover emergency overnight housing costs or refer those facing housing and food insecurity to partner programs with emergency shelter services. Breathe of Life Ministries Contact info: Ron Pressley (423)258-8262 Address: 1809 Cherokee Drive, Morristown, TN 37814 Breath of Life is a sober living group home for men who are struggling with obstacles such as addiction, homelessness, and divorce. This facility aims to offer a safe and structured environment that fosters a sense of motivation and inspiration. ## Reporting Abuse ** Remember, everyone in TN is a mandatory reporter of child abuse and neglect ** Child Abuse Hotline Contact info: 877-237-0004 Trained case managers will guide Hotline callers through a series of questions, however, callers do not have to know all the information regarding the abuse or neglect. The case managers then use the information provided to determine the severity of the situation and how to best intervene. Hamblen County DCS Contact info: 423-318-6800 Address: 1077 E Morris Blvd A, Morristown, TN, 37813. Open Monday-Friday from 8 am-4:30 pm. DCS investigates allegations of child abuse and neglect. They also administer the state’s foster-care system and work hard to find permanency for children and youth who come into their care. The link is on their website for making a report regarding child abuse or neglect. Reports can be anonymous. Adult Protective Services Contact info: 888-277-8366 APS staff investigates reports of abuse, neglect, or financial exploitation of adults who are unable to protect themselves due to physical or mental limitations. APS may investigate abuse/neglect/ exploitation of an adult in any living arrangement including nursing homes, group homes, their own homes, and homes of relatives or friends. The only exception is residents of the state-operated institutions for individuals with mental illness or developmental disabilities. Link on their website to make a report regarding the abuse of an adult. Reports can be anonymous. National Domestic Violence Hotline Contact info: 800-799-7233 Every contact with the Hotline is personal and anyone can reach out such as survivors of abuse, concerned friends or family members, and some even abusive partners seeking to change themselves. Hotline offers a phone call option, an online chat option, and even a text option. ## Alcohol and Drug Treatment/ Counseling McNabb Center New Hope Recovery IOP Contact info: 423-581-2411 Address: 320 W 3rd N St, Morristown, TN 37814. 8-week alcohol/substance abuse intensive outpatient program. Must call and schedule an intake and do a mental health evaluation at campus. McNabb Center Redirections Youth IOP Contact info: 423-581-2411 ext. 1995 Address: 320 W 3rd N St, Morristown, TN 37814 Must be between the ages of 13-18 to qualify and have an issue with alcohol or substances. 8-week intensive outpatient program with case management. Must call and schedule an intake. Recovery Navigators Contact info: 423-616-4783 24/7 Response. Provides an on-call number for individuals who present with substance addiction and find themselves in the hospital or have overdosed. Navigators are in the hospitals daily and are available 24/7 by phone to discuss getting into treatment. Alcoholics Anonymous Contact info: 865-522-966 Address: 314 S. Fairmont Ave, Morristown, TN, 37813 Open group on Sundays from 11 am-12 pm and then 8 pm-9 pm. Tuesdays 12 pm-1 pm and 5:30 pm-6:30 pm. Thursdays 12 pm-1 pm and 5:30 pm-6:30 pm. There are no qualifications for AA in terms of age or education. AA is a fellowship for people coming together to address drinking problems. Al-Anon Contact info: 865-525-9040 Address: First Presbyterian Church, 600 W Main St, Morristown, TN, 37184, Thursdays at noon. Al-Anon is a mutual support group for those who have been affected by a loved one’s drinking. The only requirement for membership is there is a problem of alcoholism in a relative or a friend. Alateen Contact info: alateen@knox-al-anon.org Address: Ebenezer United Methodist Church 1001 Ebenezer Rd, Knoxville, TN, 37923 Thursday’s at 7 pm. Alateen is part of the Ai-Anon Family Group, a fellowship of mostly teenagers (12-19) whose lives have been affected by a loved one’s drinking. There are no fees or requirements other than being affected by one’s alcoholism. Hamblen NA Meetings Carry the Message- All Saints Episcopal Church (use back door) Address: 601 W Main St, Morristown, TN 37814 Meets Sunday at 7 p.m., Monday at 9 p.m.., Wednesdays at 9 p.m., Thursday at 7 p.m., and Saturdays at 7 p.m. We are Miracles- Faith Baptist Church Address: 1826 Ivey Lane, Morristown, TN 37813 Meets Sundays, Mondays, Tuesdays, Wednesdays, Thursdays, Fridays and Saturdays at 7 p.m. And Thursdays and Saturdays at 7 a.m. Joyful Life Counseling Contact info: 423-616-0297 Address: 400 W 1st N. St, Morristown, TN, 37814. Mental health and substance abuse assessments for adults, adolescents, and children. Therapy can range from individual to group therapy to family therapy. Open Monday-Thursday from 9 am-7 pm. Form on the website to get in touch or reach via phone. Celebrate Recovery Morristown TN Contact info: 423-586-8665 Address: Baptist Church/West Wing 3603 West Andrew Johnson Highway, Morristown, TN, 37814 Thursdays 6 pm-8 pm. Celebrate Recovery ministers to people struggling with alcohol and drug issues along with marital issues and sexual abuse issues. Groups are separated by gender and include chemical dependence for women & men, God heals for women & men, co-dependency for women, abuse for women, and first-time visitors. Abundant Hope Ministries Contact info: 423-254-1700 Address: 1808 Buffalo Trail, Morristown, TN 37814 Abundant Hope Ministries believes that giving back is an essential step in recovery. Putting our faith into action is at the heart of our Christian calling and a crucial step in overcoming addictions. Through their programs, one will receive immediate help, long-term recovery, and a chance to reach out to others in need. Whether a resident is addicted to drugs or alcohol, they will be met at their point of need. An application is available on their website alongside a background check form. TN Redline Contact info: 800-889-9786 TN Redline is a 24/7/365 resource for substance misuse treatment referrals. Anyone can call or text for a completely confidential referral. Redline serves as a referral service to addiction treatment for people and their families seeking help with substance abuse disorders. Live Free (Claiborne) Contact info: 423-526-5655 Address: 1216 Cedar Fork Rd, Tazewell, TN, 37879 Live Free provides recovery groups on Mondays at 11 a.m. (@Change Claiborne Office 1731 Main St. Tazewell) and Tuesdays at 6:30 p.m. (The Hill Church). They also provide a syringe exchange on Tuesdays from 4:00 p.m. to 5:30 p.m. Recovery Coaching is by appointment only, and applicants can call the number provided to get signed up. Renegade Recovery Foundation Contact info: 423-714-7313 Address: Zoom/Telehealth Renegade Recovery’s mission is to provide comprehensive recovery/spiritual coaching and education for both groups of individuals dealing with addictions including substances and alcohol. Through Recovery Coaching, key aspects include individualized support, strengths-based approach, goal setting, and action planning, holistic perspective, coping mechanisms and life skills, motivational enhancement, accountability and monitoring progress, education and information, connection to resources, relapse prevention, empowerment and self-efficacy, compassionate and non-judgmental approach, and family and community involvement. They offer online appointments where you can schedule times for sessions. Recovery Strategies LLC Contact info: 865-966-3869 Address: 120 Center Park, Dr, Knoxville, TN, 37922 Recovery Strategies treat the “whole person”. Through best practices, they combine their expertise in the field of substance abuse, alcoholism, and mental health to address the needs of the whole person treating their mind, body, and spirit. They use 12-step theories, a wide range of group meetings, mirroring image groups, groups developed for expecting mothers and new moms, faith-based groups, co-dependency groups, and more. Detox, outpatient programs, criminal justice services, and monthly family groups are available too. Insurances accepted are BlueCare and Wellpoint, BCBS is in the process of being accepted, without insurance it costs $325 every 29 days. Appointments and consultations can be made over the phone or on their website. Village Behavioral Health Contact info: 865-658-2466 Address: 2431 Jones Bend Rd, Louisville, TN, 37777 Village Behavioral Health is a leading provider of residential treatment to teenagers and adolescents ages 13-17 who have been struggling with substance abuse through their Thrive Program, depression, bipolar disorder, or other mood disorders. Insurances accepted are Aetna, BCBS, Carelon, Cigna, and UnitedHealthcare. To begin the admissions process, you must call. Serves all counties of TN. ## Mental Health Counseling McNabb Center Mental Health Contact info: 423-581-4761 Address: 310 W 3rd N St, Morristown, TN, 37814 Offer therapy, case management, medication management, pharmacy, and other mental health services. To qualify for these services you must complete a mental health intake on the following walk-in days: Tuesdays & Thursdays, 8 am-10:30 am, and Wednesdays at 1 pm-2:30 pm. Crisis Stabilization Unit (McNabb) Contact info: 423-273-5599 Address: 320 W 3rd N St, Morristown, TN, 37814 24/7/365 intensive, short-term stabilization services for an individual experiencing a mental health emergency and who is willing to receive services. CSU is a voluntary 3-day program where an individual will undergo treatment via group therapies, individual therapy, medication assessment, and management and see a discharge planner if further resources are needed. Mobile Crisis Triage (McNabb) Contact info: 855-274-7471 Address: 320 W 3rd N St, Morristown, TN, 37814 Another 24/7/365 day crisis response system for individuals experiencing a behavioral health crisis. The program provides assessments, triage, and access to appropriate levels of care. River Valley Health Contact info: 423-586-5032 Address: 815 W 5th N St, Morristown, TN, 37814 Monday through Friday, 8 am-5 pm. We offer a multitude of mental health aid services, such as individual/family/and couple psychotherapy, time-limited grief group, structured group therapy for substance use disorders, DBT skills group, peer support, peer wellness coaching, psychiatric medication management, medication-assisted treatment, and community health coordination. Attitude Exchange Company Contact info: 423-231-5956 Address: 178 Faith Ln, Morristown, TN, 37814 AEC is an eight-session program for individuals or families that offers skills for becoming part of an encouraging community that motivates moving forward toward hope and freedom. Every learning session is followed by a time of worship. Clarvida Center (formerly Camelot) Contact info: 423-318-7373 Address: 1079 E Morris Blvd, Morristown, TN, 37813 Open Monday through Friday from 8:30 a.m. to 5 p.m. Clarvida is a private foster care agency contracted by the state to provide resource homes for children in state custody. They work with the child, the resource family, and the biological family to ensure the best possible outcome by providing services and support such as counseling, 24-hour staff support, and respite care. Other services Clarvida offers include intensive counseling, outpatient therapy, TN Health Link, substance use services, and medication management. There is a referral form on their website. Sexual Assault Center of East TN (SACET) Contact info: 865-522-7273 Address: 2455 Sutherland Ave, Building B, Knoxville, TN, 37919 Open Monday-Friday from 8:30 am-5 pm. SACET is a resource for victims of sexual assault or sexual abuse. The center has a crisis hotline (provided above) that is available 24 hours. SACET has sexual assault nurse examiners available at all times that provide forensic nursing to victims and in addition, they offer education, advocacy, and other therapy services. 988 Suicide & Crisis Lifeline Contact info: 800-273-8255 or 988 Address: Contact Care Line is the closest center in TN, located at The Regas Building, 318 N Gay Street Suite 100, Knoxville, TN, 37917. The Lifeline provides 24/7 free and confidential support for those in distress and prevention and crisis resources for you or your loved ones. Horizons Behavior Solutions Contact info: 423-381-0777 or kyra@horizonsbehavior.org Offers ABA therapy (evidence-based therapy that assists people in gaining and increasing new skills, decreasing hindering behavior, and reaching meaningful goals) through board-certified/licensed behavior analysts and registered behavior technicians committed to providing quality ABA therapy to adults, children, and families. Focuses on communication, fine and gross motor skills, daily living skills, social skills, and academic readiness. G. Keilan Rickard, PHD, ABPP Contact info: 423-225-1574 or gkrickard@gmail.com Address: Telehealth Licensed psychologist, board-certified, provides telehealth therapy for TN, NC, and GA residents. He specializes in alcohol use, behavioral issues, bipolar disorder, cancer, chronic illness, coping skills, divorce, emotional disturbance, family conflict, grief, life transitions, men’s issues, mood disorders, open relationships and non-monogamy, relationship issues, school issues, self-esteem, sex-positive and kink allied, sexual addiction, insomnia, spirituality, stress, substance use, transgender, and women’s issues. Insurance and private pay are accepted through these services. Loving Counseling and Consultation LLC Contact info: 423-930-9112 Address: 701 Professional Plaza Dr #1, Greenville, TN, 37745 Loving Counseling and Consultation serves Northeast Tennesseans to help alleviate the impacts of trauma and mental health issues in a private practice setting with a caring approach. Services offered include CBT, Couples Counseling, EMDR, Grief Counseling, Group/Individual Supervision, and Individual Counseling. Accepted insurances include Aetna, Ambetter, Amerigroup, BCBS, Bluecare, Cigna/Evernorth, Optum, UHC Commercial, UHC Medicaid, UMR, and Self-Pay. The selection of services and price points are listed on their website. Wellsprings Counseling Group Contact info: 423-587-9339 Address: 1135 W 3rd N St, Morristown, TN, 37814 Seeking to impact the client’s core needs by attending to all relevant areas of health, including but not limited to mental, emotional, social, career, and spiritual development. They offer individual counseling, marital and family counseling, play therapy, and child counseling. All other insurances except BCBS plans are out of network. Covenant Counseling Contact info: 865-940-0720 Address: 2606 Greenway Drive, Suite 205, Knoxville, TN, 37918 Alcohol, drug, mental health, assessments, parenting, anger management, individual and family, and mental health counseling. It serves Grainger, Blount, Sevier, Hamblen, Jefferson, Knox, and Anderson, and self-pay is on a sliding scale. Youth Villages Contact info: 423-522-2200 Address: Millennium Square Bldg, 225 West 1st N. St, 225 W. 1st N. St #302, Morristown, TN 37814 Youth Villages offers a full continuum of programs serving emotionally and behaviorally troubled youth. Programs include INTERCEPT (strengthening families to prevent or limit the need for foster care), Residential Treatment Programs (intensive support for children with severe emotional and behavioral issues on residential campuses), Lifeset (helping young adults make a successful transition to adulthood), Multisystemic Therapy (for teens who are at-risk of placement out of home due to anti-social behavior), foster care, adoption, and specialized crisis services. Health Connect America Contact info: 423-839-2550 Address: 233 W Main St., Morristown, TN, 37814 HCA provides in-home services for families identified as “at risk.” These services include case management for support in the home, medication management, intensive mental health IOP, and alcohol and drug IOP. HCA serves Hamblen, Grainger, Cocke, Claiborne, Sevier, Hawkins, Hancock, Jefferson, and Greene counties. True U Counseling Group Contact info: (423)662-4131 Address: 1831 Buffalo Trail, Morristown, TN 37814 True U Counseling offers specialized therapy services and modalities, such as EMDR, TF-CBT, relationship counseling, sex therapy, child/play therapy, and treatment for developmental disorders. Therapy services are offered both in person and virtually. Tenncare and commercial insurance are accepted. Joyful Life Counseling Contact info: (423)616-0297 Address: 400 West 1st North Street, Suite D, Morristown, TN 37814 Mental health and substance abuse assessments for adults, adolescents, and children. Therapy services are offered through individual, group, and family sessions. This facility utilizes an integrative approach to counseling, specializing in anger, anxiety, autism, co-dependence, depression, domestic violence, trauma, stress management, spiritual issues, and self-esteem. Commercial insurance providers are accepted. Still Waters Counseling Contact info: (865)262-9098 Address: 1526 Meadow Spring Dr, Jefferson City, TN 37760 Counseling is offered through a collaborative process. Therapists provide guidance, support, and professional expertise to help individuals navigate personal, emotional, and psychological challenges. The aim is to empower clients with the tools necessary to improve their lives. Commercial insurance providers and self-pay are accepted. TN Voices-Behavioral Health Safety Net Referral online at https://tnvoices.org/programs/bhsn The Behavioral Health Safety Net (BHSN), operated through the Tennessee Department of Mental Health and Substance Abuse Services (TDMHSAS), provides essential outpatient mental health services to uninsured adult Tennesseans and uninsured/underinsured Tennessee children who meet program eligibility criteria.  Essential services include assessment, evaluation, individual group and family therapy, diagnostic and therapeutic intervention, psychiatric medication management, labs related to medication management, peer support services, case management and pharmacy assistance and coordination and transportation for BHSN covered services. BHSN Providers serve eligible Tennesseans no matter which county they live in. ## Transportation ETHRA Contact info: 423-587-6511 ETHRA works on a first-call, first-served basis as their schedule permits. They prioritize trips that involve medical issues and request a three-business-day notice for scheduling. ETHRA is available to anyone in need of transportation. Lakeway Transit Contact info: 833-923-0032 Address: 2800 W Andrew Johnson Hwy, Morristown, TN, 37814 Lakeway Transit provides three fixed bus routes on a pulse system through Morristown. It can transport passengers to various locations, such as grocery stores, medical appointments, work, and other desired locations. Operating hours are Monday through Friday from 7 a.m. to 6 p.m. You can make your appointment by phone or in person at their office. TennCare Transportation / Verida Contact info: 1-866-473-7565 Transportation to medical appointments for TennCare enrollees is available through the individual’s managed care organization. Contact your managed care organization or the transportation number on your TennCare card to determine how transportation is arranged. Must have social security number when calling. Community Connect Program (Seniors) Contact info: 423-318-6912 Address: 534 E. 1st North Street, Morristown, TN, 37814 Community Connect provides transportation for medical appointments and grocery shopping for low-income seniors below the 200% federal poverty guidelines. It also offers light housekeeping services. Community Connect is a free program that serves Cocke, Grainger, Hamblen, Jefferson, and Sevier County. Senior Citizen Center Contact info: 423-581-5166 Address: 841 Lincoln Ave, Morristown, TN, 37813 Monday-Friday 9:30 am-3:30 pm. The Senior Citizen Center offers many services to seniors, such as health screenings & fairs, education programs, annual mystery trips, general and field trips, physical fitness, volunteer opportunities, and lunch & learns. Must be aged 50 or over. Central Services — Traveler's Aid Contact info: 423-586-9431 Address: 2450 S Cumberland St., Morristown, TN, 37813 Open Tuesday-Friday from 9 am-4 pm. Central Services offers a bus ticket program service available to those who have traveled to Hamblen County, but circumstances left them without resources to return home. For eligibility, you have to reach out to the office and a caseworker will reach out to you and make an appointment if you are eligible. ## Legal Aid Legal Aid of East Tennessee (Morristown) Contact info: 423-587-4850 Address: 1001 W 2nd St, Morristown, TN, 37814 Open Monday-Friday from 8:30 am-5 pm. LAET provides civil legal services free of charge for qualifying individuals, including areas such as consumer, housing, family, public benefits, and a range of other miscellaneous matters. LAET acts as an advocate for families, older adults, and victims of domestic violence and works closely with clients to help them navigate through legal challenges and seek justice. For Orders of Protection, you must contact or appear before your county’s Circuit Court or General Sessions Court Clerk’s office, or you may contact law enforcement. For legal representation, you have to contact the East Tennessee office. TriStar Legal Services Contact info: 865-366-3324 Address: 134 Court Ave #101, Sevierville, TN 37862 TriStar Legal Services offers free consultations and sliding-scale payment plans. They specialize in divorce (agreed and contested), custody, estate planning, criminal defense, landlord-tenant disputes, conservatorships, probate, and collections. Knoxville Lawyer and Information and Referral Services Contact info: 865-522-7501 Address: 406 Union Ave #510, Knoxville, TN 37902 Free legal consultation with trusted Knoxville lawyers serving multiple counties in East Tennessee. Disability Law & Advocacy Center Contact info: 865-670-2944 Address: 9050 Executive Park Dr #101-B, Knoxville, TN, 37923 Open Monday through Friday from 8 a.m. to 4:30 p.m., the Disability Law & Advocacy Center of Tennessee advocates for the rights of Tennesseans with disabilities to ensure they have an equal opportunity to be productive and respected members of society. They also provide information and referrals, investigation of abuse and neglect, advocacy services, legal representation, education and outreach, and public policy advocacy. ETHRA Legal Assistance for the Elderly Contact info: 865-691-2551 ext. 4212 Offers services from referrals to brief advice, full legal representation, document drafting services, and public education presentations on senior legal services. Other typical case types include financial power of attorney, qualified income trusts, representation in nursing facilities, limited advice regarding TennCare CHOICES, eligibility, enrollment, and rights, long-term care planning, and housing issues. Programs and services are provided at no cost. ## Health Central Services Contact info: 423-586-9431 Address: 2450 S Cumberland St., Morristown, TN, 37813 Open Tuesday-Friday from 9 am-4 pm. Central Services offers a Medication Aid service that partners with local pharmacies to assist with medication needs for those who live or work in Hamblen County and cannot afford it. This service does not cover Narcotics or Stimulants. For eligibility, you have to reach out to their office and ask to be placed on a call back log from there, a caseworker reach out to you and make an appointment if you are eligible. River Valley Health Contact info: 423-586-5032 Address: 815 W 5th St, Morristown, TN, 37814 Open Monday-Friday 8 am-5 pm. Cherokee Health Systems receives HHS funding and has Federal Public Health Service deemed status concerning specific health or health-related claims, including medical malpractice claims, for itself and its covered individuals. Health services include primary care, behavioral health, eye care, dentistry, pharmacy, and OB/GYN. New patients need to call to schedule an appointment where staff will collect your information, send you a registration form, and then schedule your first appointment over the phone. Hamblen County Health Department Contact info: 423-586-6431 Address: 331 W Main St. A, Morristown, TN, 37814 Open Monday-Friday from 7 am-4:30 pm. Offer a plethora of services. Offer Narcan and Fentanyl test strips. Immunizations for children and adults include Dtap, Tdap, Hepatitis B, Hepatitis A, HPV, and seasonal flu vaccines. WIC, Communicable Diseases, birth and death certificates, and environmental health. Also, there is a CHANT (Community Health Access & Navigation in Tennessee) program that, if eligible, can receive assistance with medical service payments, co-pays, and deductibles & co-insurance for children with physical disabilities. Hamblen County DHS Office Contact info: 423-585-1444 Address: 2416 W Andrew Johnson Hwy #101, Morristown, TN, 37814 Open Monday through Friday from 8 a.m. to 4:30 p.m. Provides services for Food Stamps, SNAP, and Social Service Assistance. Helping Hands Clinic Contact info: 423-581-4100 Address: 1111 Watercrest St, Morristown, TN, 37814 Open Monday through Thursday from 9 a.m. to 5 p.m., Helping Hands is a clinic located in Morristown that serves those who live or work in Hamblen County by providing primary healthcare to those without medical insurance and assisting them in obtaining necessary medicines for free. They can be contacted in person, over the phone, or through email on their website. First Love on Main (Dental & Medical) Contact info: 423-289-1179 Address: 225 W Main St, Morristown, TN, 37814 This faith-based service offers health and dental care to the underserved in the Lakeway area. Services include free doctor exams (for adults and pediatric patients), free blood work, and dental care. They can be reached by phone or email. Remote Area Medical (RAM) Contact info: 865-579-1530 Address: 2200 Stock Creek Blvd, Rockford, TN, 37853 RAM operates its clinics in communities large and small; every clinic is free and open to the public. There are no qualifying questions for eligibility, and no ID, proof of residency, or evidence of insurance is required. Services available are dental (cleaning fillings, extractions), vision (dilated eye exams, glaucoma testing, diabetic retinopathy, and glasses on site), general medical, prevention (breast exams, diabetes screening, physicals), and educational resources and information. Appointments will depend on the location of your clinic; you can access the clinic locations list on the RAM website. Pregnancy Crisis Center Contact info: 423-587-2273 Address: 304 Calvary Dr, Morristown, TN, 37813 Open Monday-Thursday from 12:30 pm-4 pm and then Friday’s 8:30 am-12:30 pm. Tuesdays are designated for Spanish-speaking clients. A support system of love and care for women and girls who find themselves facing an unplanned pregnancy. Services are free, and all information is confidential. Services provided include free pregnancy testing, material assistance, referral services to physicians, insurance, social services, legal aid, local churches, adoption referrals, a new mother support group, a post-abortion support group, and a complimentary newborn basket for any positive testing client that joints the Promise Parenting Class. Changent — Nurse Family Partnerships Contact info: 423-900-3160 Address: 603 Bert Street , Johnson City, TN 37601 Nurse - Family Partnership (NFP) is an evidence- based, community health program that serves low-income pregnant women. We provide pregnant women with their own personal registered nurse who will provide support, advice, and wonderful information during pregnancy and after the baby arrives up to 2 years of age. Our nurses will travel to you, so you don’t have to arrange transportation. During visits, nurse home visitors will educate on personal and environmental health (both during pregnancy and after delivery), infant/toddler health and development, and parenting skills. Mothers will also receive support and education on meeting life goals, and will be referred to community agencies, as needed. ## Disability Programs Goodwill Industries Contact info: 423-587-9075 Address: 2812 W Andrew Johnson Hwy, Morristown, TN, 37814 Open Monday-Saturday, 9 am-7 pm, and Sunday, 12 pm-7 pm. Goodwill Industries is a nonprofit organization dedicated to changing lives and strengthening families by helping people reach their full potential through community-relevant job training, work, experience, and other career services. In 2022, 1,796 disabled/disadvantaged individuals were served through Goodwill’s job training and career services. You can apply for employment on the Goodwill website, or they have in-person interviews on Tuesdays and Thursdays between 1 pm-3 pm at 5307 Kingston Pike, Knoxville, TN, 37919 Hope & Thrive Academy Contact info: 423-254-3744 Address: 600 W Main St, Morristown, TN, 37814 Through Holston Home for Children, Hope & Thrive Academy is a program that serves young adults with intellectual and developmental disabilities. This program maximizes independence, social maturity, and spiritual growth for those with disabilities. It also desires to partner with not only the disability but also the family and caregivers. Lakeway Achievement Center Contact info: 423-586-2196 Address: 320 Industrial Ave, Morristown, TN, 37813 Open Monday through Friday from 8 a.m. to 4 p.m., Lakeway Center of the Handicapped is a non-profit organization that provides care, employment opportunities, and job training for clients. Lions Volunteer Blind Industries Contact info: 423-714-1673 Address: 758 W Morris Blvd, Morristown, TN, 37813 Open Monday through Thursday from 9 a.m. to 4:30 p.m. Lions Volunteer Blind Industries is a non-profit organization that provides employment opportunities to the blind or visually impaired. Through their work, LVBI employees gain a sense of purpose and empowerment. The Arc of Knox County/Sunshine Industries Contact info: 865-546-9431 Address: 3000 N. Central St, Knoxville, TN, 37917 A family-based organization committed to securing the opportunity for all people with intellectual and developmental disabilities to choose and realize their goals of where and how they live, learn, work, and play. They empower and support individuals and their families through advocacy and education services. Tennessee’s Early Intervention System (TEIS) Contact info: 423-356-1650 Address: 196 Freckles Crt, Johnson City, TN, 37601 TEIS is a voluntary program that offers therapy and other services to families of infants and young children with developmental delays or disabilities at no cost. TEIS is critically important to supporting the development of Tennessee children with disabilities and developmental delays as they prepare for school. TN Department of Vocational Rehabilitation Contact info: 423-587-7008 Address: 2812 W Andrew Johnson Hwy, Morristown, TN, 37814 VR serves two groups: Tennesseeans with disabilities (including middle—and high-school-aged students) who are ready to prepare for independence through employment and Tennessee business owners, leaders, and operators who are ready to elevate their businesses into workspaces that welcome not only customers but workers with disabilities. Social Security Office Contact info: 800-772-1213 Address: 3112 Millers Point Dr, Morristown, TN, 37813. Open Monday-Friday from 9 am-4 pm. At the Social Security office, one can check their eligibility for disability benefits and assistance, get estimates, apply for benefits, sign up for Medicare, and sign up for SSI. They can be reached over the phone, by email, by letter, and in person at their offices. ## Senior Services Senior Citizen Center Contact info: 423-581-5166 Address: 841 Lincoln Ave, Morristown, TN, 37813 Monday-Friday 9:30 am-3:30 pm. The Senior Citizen Center offers many services to seniors, such as health screenings & fairs, education programs, annual mystery trips, general and field trips, physical fitness, volunteer opportunities, and lunch & learns. Must be aged 50 or over. ALPS (Adult Day Services) Contact info: 423-587-9149 Address: 600 N Daisy St, Morristown, TN, 37814 Open Monday-Friday from 7:30 am-5:30 pm. A state-licensed comprehensive health program designed to meet the needs of adults with cognitive/physical impairments. The program provides a safe and structured therapeutic environment. Daily activities and therapies stimulate, motivate, and retrain participants to maximize their functional service. An established plan of care for each participant is implemented within 30 days of the client’s enrollment and is updated every three months. They can be reached via phone, fax, or email. Tennessee’s Community Assistance Corporation (TCAC) Contact info: 423-586-7636 Address: 740 E Main St, Morristown, TN, 37814 Open 8:30 am-5 pm Monday through Friday. TCAC works to provide needed and direct services to low-income family communities, other non-profits, or faith-based organizations to improve the quality of life for all Tennesseans. We serve individuals throughout Cocke, Hamblen, Union, Claiborne, and Jefferson County. Tennessee Adult Protective Services (APS) Contact info: 1-888-277-8366 Address: 531 Henley St. Knoxville, TN 37902 Office hours are Monday through Friday from 8 am to 4:30 pm. If you suspect an emergency, you are advised to reach 911. There are no program fees; anyone over 18 is eligible and may call. APS aids older people and adults over the age of 18 who are unable to provide care to themselves due to mental or physical disabilities. APS staff investigate reports of neglect (including self-neglect), financial exploitation, and physical, emotional, and sexual abuse. They assist and serve adults in any living arrangement, including nursing homes, group homes, their own homes, or relatives' homes. Long-Term Care Ombudsman Program Contact info: 865-691-2551 ext. 4223 or tkahlher@ethra.org Address: East TN Human Resource Agency. 9111 Cross Park Drive, Suite D-100, Knoxville, TN,37923 L. Thomas Kahler serves District 2: Anderson, Blount, Campbell, Claiborne, Cocke, Grainger, Hamblen, Jefferson, Knox, Loudon, Monroe, Morgan, Roane, Scott, Sevier & Union County. To be eligible, the client must be a long-term care facility resident in one of the counties listed above. The state requires the Ombudsman to advocate for the care of nursing homes, assisted living facilities, and residential homes for older people. The ombudsman works to resolve problems that individual residents might face. Dewitt Place (Assisted Living) Contact info: 423-585-0544 Address: 2131 Walters Drive, Morristown, TN, 37814 Dewitt Place is a licensed Assisted Living facility in Morristown. Assisted Living facilities are licensed individually by state or local governments, and surveys are typically completed by local entities, such as the Department of Aging or Veteran’s Services. To receive more information, you are asked to contact their phone number or submit a request for more information on their website. Regency Retirement Village Contact info: 423-581-7075 Address: 739 E 2nd St, Morristown, TN, 37814 The mission of Regency Retirement Village is to serve its residents and families while engaging in relationships, respecting individuality, and valuing the contributions of those who evolve throughout their everyday care. They encourage active senior living and social connectedness through friendship with residents and staff members and participation in group outings and on-site events that make their time at the facility special. Tours and questions can be scheduled/answered on their website by filling out a small entry message. Samaritan Place (Emergency Senior Shelter) Contact info: 865-684-1880 Address: 3009 Lake Brock BLVD, Knoxville, TN 37909 Samaritan Place provides shelter and support for seniors in crisis. Not only do they provide shelter, but they also provide nourishment and intensive case management focused on that population’s unique needs. To be eligible for the program, you must be 59 or older, not be a threat to oneself or others, and be ambulatory and able to manage daily activities with minimal assistance. ## Hospice Amedisys Hospice Contact info: 423-587-9484 Address: 1423 W. Morris Blvd, Suite C, Morristown, TN, 37813 Hospice care gives people facing a terminal illness comfort and a better quality of life. Individuals will have a personalized care plan, including nursing care, pain and symptom management, hospice aides, and emotional and spiritual support. Hospice supports loved ones, including social work services, respite care, and bereavement counseling. Gentiva Hospice Contact info: 423-200-5189 Address: 305 Calvary Dr, Morristown, TN, 37813 It helps people with life-limiting illnesses and their loved ones make the most of their time in their home's comfort and privacy. It offers pain and symptom management, emotional support, spiritual care, respite care, and bereavement care. Caris Healthcare Contact info: 423-273-5362 Address: 2412 W Andrew Johnson Hwy, Unit B, Morristown, TN, 37814 Anyone with a life expectancy of six months or less may be considered for care, which can begin immediately. Care can be provided in the home, assisted living centers, nursing homes, or hospitals contracted with Caris. Care consists of a team of healthcare professionals on call to serve the patient’s needs: medical directors, nursing aides, chaplains, social workers, bereavement counselors, pharmacists, and volunteers. Friends of Hospice/Serenity House Contact info: 423-586-5284 Address: 421 N. High St, Morristown, TN, 37814 It provides an alternative care resource in a home-like setting to hospice patients who cannot remain in their homes. Serenity House serves up to five residents at a time. To qualify, residents must be under the care of a Hospice, have a life expectancy of 3 months or less, and must be a DNR. Care is provided at no cost to the patients, but donations are encouraged. There is a weekly fee of $150.00 for household maintenance costs. They serve Hamblen, Cocke, Grainger, Hawkins, Jefferson, Knox & Sevier counties. Smoky Mountain Home Health & Hospice Contact info: 423-690-7221 Address: 506 W. Morris Blvd., Morristown, TN, 37813 It provides a wide range of services, including Palliative care, spiritual counseling, bereavement support, social services, personal care assistance, volunteer companionship, pain management, respiratory care, nutritional guidance, family counseling, education and resources, emotional and spiritual support, and end-of-life education. To be eligible for services, a patient must have a doctor’s certification that the patient has a terminal illness with a prognosis of six months or less. Friends of Hospice Serenity House Contact info: 423-586-5284 Address: 421 N High Street Morristown, TN, 37814 Hospice care gives people facing a terminal illness comfort and a better quality of life. Individuals will have a personalized care plan, including nursing care, pain and symptom management, hospice aides, and emotional and spiritual support. Hospice supports loved ones, including social work services, respite care, and bereavement counseling. ## Veterans Morristown VA Clinic Contact info: 423-586-9100 Address: 226 Euclid Avenue, Suite A, Morristown, TN, 37813 Outpatient clinics provide primary and specialty health services such as women’s health care and pharmaceuticals. To register for care, you can apply online, by phone, or by mail. Documents required for registration are copies of your DD214 or discharge documents, any VA disability award letters, income information from the previous calendar year, and current ID cards for any other types of health coverage you may have (Medicare, Medicaid, Tricare, or private health insurance). TCAC Making Veterans Priority (Shandi Hill) Contact info: 423-586-7636 / shandi@tcac1.org Address: 740 E. Main St., Morristown, TN, 37814 Three factors determine VA-assigned priority groups: your medical condition, service experience, and income level. After an application is submitted and processed and you’ve been enrolled in VA healthcare, they will assign you to 1 of 8 priority groups. Priority groups can affect how much you have to pay for care. Timothy Williams, Veterans Service Officer Contact info: 423-586-6830 / timothy.williams@co.hamblen.tn.us Address: 511 W. 2nd N. Street, Morristown, TN, 37814 Tim Williams is a retired Army Special Forces Colonel with over 30 years of active duty service. Through his experience, his mission is to assist veterans and their families in obtaining any benefits they are entitled to with the utmost courtesy, compassion, confidentiality, and respect. Veterans Readjustment Counseling (Knox Vet Center) Contact info: 865-633-0000 Address: 1645 Downtown West Blvd., Suite 28, Knoxville, TN, 37919 They offer confidential help to veterans, service members, and their families at no cost in a non-medical setting. Services include counseling for depression, PTSD, psychological effects of military sexual trauma (MST), and readjustment counseling. Veteran Crisis Line Contact info: 988, then press 1 Supportive Housing and Health Care for Veterans (Choose VA) Contact info: 1-877-424-3833 Through conducting coordinated outreach to seek out veterans in need of assistance, connecting homeless and at-risk veterans with housing solutions, health care, community employment services, and collaborations with federal, state, and local agencies; employers; housing providers; faith-based and community nonprofits; and others to expand employment and affordable housing options to assist veterans in housing security. Must be a veteran who is homeless or is at risk of becoming homeless. They can help by finding you safe, sustainable, community-based housing. ## Employment American Job Center Contact info: 423-317-1060 Address: 215 South Liberty Hill Rd, Morristown, TN, 37813 Individuals seeking employment opportunities may contact the center for career information and services. Each center offers computerized labor market information, internet access, workshops, an online talent bank, job placement, recruitment, and training. Clients they serve include the general public, veterans, youth, laid-off workers, and employers. TCAC AmeriCorps Contact info: 423-586-7636 Address: 740 East Main Street, Morristown, TN, 37814 AmeriCorps mission is to improve lives, strengthen communities, and foster civic engagement through acts of service and volunteering. By bringing people together, the community acts to tackle the country’s most pressing challenges through national service and volunteering. ## Education Stepping Out, Inc. Contact info: 423-318-0999 Address: 3441 W Andrew Johnson Hwy, Morristown, TN, 37814 Stepping Out, Inc. makes an available portfolio of curricula chosen explicitly because it encourages a new paradigm of positive thinking and contributes to creating stronger, more secure families, a dedicated workforce, and engaged citizens for the community—classes they offer range from emotional to physical to spiritual. Emotionally: (WO)M.E.N Managing Emotions Non-Violently, Automatic Positive Thinking, Renew Your Mind, Anger and Management. Physically: Dollars and "Sense," Parenting, and Spic-N-Span. Spiritually: I am the battlefield of the Mind and Heart of the Problem. To participate in services, you must fill out an intake form on their website that'll direct you to your email, where you must register and pay for the courses. Contact the office if court-mandated. Hamblen County Board of Education Contact info: 423-586-7700 Address: 210 East Morris Blvd, Morristown, TN, 37813 Hamblen County Board of Education covers a plethora of schools, including Alpha Elementary, East Ridge Middle, Fairview-Marguerite Elementary, Hillcrest Elementary, John Hay Elementary, Lincoln Heights Elementary & Middle, Manley Elementary, Meadowview Middle, Miller Boyd Alternative, Morristown-Hamblen East & West High, Russellville Elementary, Union Heights Elementary, West Elementary, West View Middle, Whitesburg Elementary, and Witt Elementary School. Hamblen County Adult Education Contact info: 423-581-5812 You must call the office to schedule an appointment. From there, you will complete the required forms and take a placement test to see where to begin. They offer basic skills such as reading, writing, and math at the readiness level, workforce development to enhance knowledge and skills necessary for the workforce, GED, and ESOL classes. Douglas Cherokee Educational Contact info: 423-581-5420 Address: 409 E Main St, Morristown, TN, 37814 Through the incorporation of state, federal, and private educational funding, its program is designed to give students and adults more resources to become successful. Current educational funding includes 21st Century Community Learning Centers, Lottery for Education, after-school programs, Teen Pregnancy Prevention Programs, and the Abstinence Education Program. In-school and after-school programs boost academically and behaviorally at-risk students through homework help, individual and small tutoring sessions, character education programs, and computer-based and hands-on enrichment activities. Services available to parents and families include free computer classes, English language instruction, and parent involvement programs. Head Start & Early Head Start (DCEA) Contact info: 423-587-4501 Address: 127 Cedar St, Morristown, TN, 37814 Head Start is a federal program for income-eligible children from 0 to 5 years of age. The program helps prepare children to succeed in school by having them participate in various educational studies. While in the program, they will also receive free medical and dental care, have healthy meals and snacks, and enjoy playing outdoors in a safe setting. To apply, you can either fill out a pre-application form on their website or contact the Family Advocate in your county. For Hamblen County, the advocate's numbers are 423-581-2350 or 423-585-0267. STEP (Support and Training for Exceptional Parents) Contact info: 800-280-7837 / 423-639-0125 Address: 712 Professional Plaza, Greeneville, TN, 37745 STEP's philosophy states that parents possess unique information about their children's development, nature, and needs and can contribute to their children's education. Therefore, parents can and should become effective partners with professionals in planning and implementing appropriate programs. STEP supports parents when they request help, training, and information during this process. TCAT (Tennessee Colleges of Applied Technology) Contact info: 423-586-5771 / Admissions@Tcatmorristown.Edu Address: 821 West Louise Ave, Morristown, TN, 37813 TCAT serves as the premier supplier of workforce development. The college fulfills its mission by providing competency-based training through superior quality, traditional and distance learning instruction methods that qualify completers for employment and job advancement, contributing to the economic and community development of the communities served by training and retraining employed workers, ensuring that programs and services are economical and accessible to all residents, and building relationships of trust with the community, business, and industry leaders to supply highly skilled workers in areas of need. For application, you must file online through the TCAT admissions login. Walters State Community College Contact info: 423-585-2600 Address: 500 S. Davy Crockett Pkwy, Morristown, TN, 37813 Through a focus on student success and innovative teaching, Walters State enriches the lives of students and the community. The college provides affordable and convenient access across multiple campuses, collaborates with other educational institutions to promote access, partnerships with community businesses and organizations to meet specific academic needs, offers programs of study leading to associate degrees or certificates, provides pathways to institutional support services, fosters a welcoming campus community through cultural awareness and open dialogue, and creates a culture of continuous improvement and accountability. Applications may be filled and submitted online, and status tracked through an online student portal. HOLA Sankopf Lakeway Contact info: 423-621-9065 Address: 1600 East Andrew Johnson Hwy, Morristown, TN 37814 It offers a small food emergency pantry, especially for Spanish-speaking people in the Hamblen County community. The language institute provides English and Spanish classes on Tuesdays and Thursdays from 6:30- 8:00 p.m. (in-person/online). It also offers academic and technology support on Tuesdays and Thursdays (homework help, reading activities, and computer skills) from 6:30-8:00 p.m. It offers Parent Support programs such as the Parent Hero program and cultural educational events. HOLA Sankopf Lakeway also offers immigration legal clinics. Girls Inc. of Hamblen County Contact info: 423-581-4430 Address: 301 Sulphur Springs Rd, Morristown, TN, 37813 Girls Inc. serves girls aged 7-14. It offers a combination of mentoring relationships, a pro-girl environment, and evidence-based programming to help equip girls to navigate gender, economic, and social barriers and grow up healthy, educated, and independent. The program features science, technology, reading, engineering, art, math, life skills, leadership, self-esteem, and recreation. It also offers homework help in group settings, such as Tech Lab. Boys & Girls Club Contact info: 423-586-2331 Address: 311 Sulphur Springs Rd, Morristown, TN, 37813 Boys & Girls Club is a delinquency prevention program that utilizes the Youth Development Strategy. The strategy's elements include a sense of competence, usefulness, belonging, and power and influence. The club can be reached by phone or in person, and its hours vary depending on the season, school time, and holidays. Avenue Child Enrichment Center Contact info: 423-616-0164 Address: 6111 W Andrew Johnson Hwy, TN 37813 They were established in 2018 to provide educational, emotional, spiritual, and developmental environments that allow children to grow and thrive. Their program focuses on the entire familial unit for the success of holistic learning for each child. They believe that each child deserves to learn and grow at their own pace in an environment that is not only educationally challenging but also nurturing and secure. PERSEVERE Contact info: 877-260-7299 / techalliance@perseverenow.org Address: Undisclosed address in Hamblen County Through the free Tech Alliance program, one can learn to code, receive life skills and career readiness training, and receive job placement support. The Tech Alliance serves traditionally underrepresented populations, including justice-impacted individuals, individuals and families living in poverty, disconnected youth, and youth aging out of the foster care system. To qualify for Tech Alliance, you must meet these requirements: be a resident of Tennessee, be justice-involved (including incarcerated, on probation, parole, or formerly under supervision), be the family member of someone who is justice-involved, opportunity youth, youth aging out of the foster care system, TANF eligible, have a high school diploma or equivalent, and agree to time commitment. CBT Court Mandated Class Contact info: 423-581-2411 This class is held at McNabb Center in Hamblen County and accounts for the court mandated class for misdemeanors. This class takes place on the first Friday of every month unless falling on a holiday. The cost of the class is $100. ## Other Services Domestic Violence Outreach (McNabb) Contact info: 865-469-9243 Address: 320 W 3rd N St, Morristown, TN, 37814 McNabb's caring staff works with women and men who have experienced domestic violence. Staff can assist victims in finding the support and resources to live a life free from abuse. In addition to outreach and counseling services, the Center offers a Non-Offender's Domestic Violence group to educate and work through their situation. Advocates also attend Order of Protection court biweekly and assist with emotional support in Criminal court. McNabb has two outreach Advocates who are on-call 24/7 to assist victims; however, they need support and help. Lakeway CASA Contact info: 423-307-5762 Address: 1609 Walters State CC Dr #3, Morristown, TN, 37813 They protect the children in Grainger, Hamblen, Jefferson, and Sevier counties. Each CASA agency professionally trains and carefully screens volunteers to become Court Appointed Special Advocates for abused and neglected children in juvenile court. These volunteers represent the best interests of the victimized child to secure a safe, permanent home. TN state law allows judges to appoint CASA volunteers to "speak up" for the child's best interests. CASA volunteers do not work for the child's family, the state, or other interested parties; they solely work for the child. Tennessee Valley Coalition for the Homeless Contact info: 865-589-0749 Hotline: 888-556-0791 Address: P.O. Box 27051 Knoxville, TN 37927 TVCH is a non-profit organization that houses people without housing, educates the community, and helps EQUIP stakeholders provide LASTING SOLUTIONS to homelessness. Their vision is to create a region where homelessness is RARE and lasts less than 30 days. They believe ALL INDIVIDUALS deserve access to safe, decent, affordable housing. This program is for veterans, individuals, couples, and families who are experiencing chronic homelessness, defined as having been homeless for a year or more or having experienced multiple stents of homelessness over the past three years that total 12 months. Additionally, to qualify for the program, a family member in the household has to live with a documented physical, mental, or developmental disability or suffer from substance abuse. Their services include permanent supportive housing, a Homeless Help Hotline, Referrals to local resources, Case Management, Street Outreach, Community Outreach, Hygiene Kits, and COVID-19 testing. Tennessee Tobacco Quitline Contact info: 1-800-QUIT-NOW When you're ready to quit smoking, TN QuitLine has tools to help you through your journey. They provide professional coaching, counseling, nicotine replacement, QuitKit, and a list of providers in your area. Visit tnquitline.org for more information as well. Catholic Charities of East Tennessee, Inc. Contact info: 865-684-1880 Address: 3009 Lake Brook Blvd, Knoxville, TN, 37909 Provides social services to those in need, including, but not limited to, children's emergency shelter, pregnancy services, therapeutic counseling, tuition evaluation for private schools, housing counseling, housing for seniors, budgeting, a housing community for those with HIV/AIDS, housing for those with severe mental illnesses, immigrant services, group home services for male youth ages 12 and older, and more. Agape Women's Services Contact info: 423-928-2273 Address: 515 W Walnut St, Johnson City, TN, 37604 Agape Women's Services is a state-licensed medical clinic that exists to provide accurate information, free services, and practical support with a holistic and compassionate approach. Medical services offered include before-abortion consultation, pregnancy testing, ultrasounds, STI testing, pregnancy verification, and abortion pill reversal. Support services include abortion pill reversal, adoption referrals, after-abortion support, child loss support, and material assistance. You can call to set up an appointment or schedule a free appointment online. Serves all counties. Forever Purse Needs Met (Local Community Help) Contact info: 423-200-1257 / needs@foreverpurse.org Forever Purse is a ministry dedicated to serving those in need with God's abundant provision. Their focus is on supporting people with low incomes, those in need, widows, older adults, fatherless families, people with disabilities with limited support, and foreigners with no local families. You can reach them via email or phone with whatever you might need to be met. Hispanic Chamber of Commerce Contact info: 865-770-9097 / www.latinchambertn.com Address: 1645 Downtown W Blvd, Suite 6, Knoxville, TN 37919 Direct community and business services organization catering to the Hispanic and Latino community. HoLa Hora Latina Contact info: 865-335-3358 / CasaHoLa@HoLaFestival.org Address: 100 South Gay Street, Suite 112, Knoxville, TN 37902 HoLa Hora Latina is the oldest Latino non-profit organization in East Tennessee. Its mission is to promote unity in the community by creating art, cultural, and communication bridges between the greater Knoxville and Latino communities and encouraging education, participation, and leadership. Big Brothers Big Sisters of East Tennessee Contact info: 865-523-2179 / https://tennesseebig.org/enroll-a-child/ Address: 1100 Marion St, Knoxville, TN 37921 BBBS of East TN's vision is to aid children in achieving their fullest potential. Their mission is to create and support one-to-one mentoring relationships that ignite the power and promise of youth. Through Justice, Equity, Diversity, and Inclusion, BBBS-ETN is committed to remaining a welcoming and inclusive organization. They foster a culture that values the diversity of every community member. You can enroll your child on their website by providing information about them. Every mentor of BBBS-ETN is background and reference, checked, interviewed, and receives ongoing training and support. After submitting your child's enrollment, they work towards finding a match for your child, and from there, they will call and give you an in-depth profile of your child's "Big" to approve. Tennessee Advocacy Talk (TAT) Contact info: https://www.tenntalk.org/ Individual and peer coaching and mentoring programs are mainly offered virtually through Skype or telephone calls with outings throughout the year. All teens 13-17 are accepted. Parents Anonymous of Tennessee Contact info: 855-427-2736 / https://parentsanonymous.org/helplines/ Parent helpline, a free 24-hour support line for parents. A culturally responsive program that is proven to effectively improve parenting, enhance mental health, and reduce substance abuse while ensuring child safety for diverse families with children and youth of all ages. American Red Cross Contact info: 423-586-2442 Address: 365 E Economy Rd, Morristown, TN 37814 Today, in addition to domestic disaster relief, the American Red Cross offers compassionate services in five other areas: community services that help the needy; support and comfort for military members and their families; the collection, processing, and distribution of lifesaving blood and blood products; educational programs that promote health and safety; and international relief and development programs. The American Red Cross is where people mobilize to help their neighbors—across the street, the country, and the world—in emergencies. Each year, in communities large and small, victims of some 70,000 disasters turn to neighbors familiar and new—the more than half a million volunteers and 35,000 employees of the Red Cross. More than 9 million people annually receive Red Cross training in first aid, water safety, and other skills that help save lives. STRONG Families Contact info: 423-444-5720 / www.ftdd.org/topi STRONG Families offers a handful of different services, such as Family Partner Services, providing family-centered coaching and supportive services to families in an encouraging environment, Financial Support, including payments to families upon the completion of qualifying milestones as well as payments to vendors/suppliers to remove barriers encountered by families in pursuit of milestones, Behavioral Health Services assisting families with behavioral and mental health services, and Specialized Training and Assistance including parenting education, family-centered financial counseling, career assessment/planning and job training. To qualify for the program, one must be a U.S. citizen residing in Carter, Cocke, Greene, Hamblen, Hancock, Hawkins, Johnson, Sullivan, Unicoi, or Washington County and be pregnant, parents, or the legal guardians of a child under 18 that is living in the home. First Presbyterian Church Free Shower Program Contact info: 423-586-4281 Address: 600 W Main St, Morristown, TN 37814 Shower Patrons must enter into a mutual promise to be Clean, Neat, and Nice at all times to shower patrons and be awarded valuable Rewards, e.g., laundromat services, bus tickets, haircuts/salon services, clothing gift cards, and others. Disqualifications for the program are violations of their clean, neat, and nice promise or violations of a trespass order for the church itself, as well as if they are using tobacco or bringing weapons or drugs on church property. Tapestry For Women Contact info: https://tapestryforwomen.org Tapestry for Women Residential Transition Program's purpose is to provide safe, sober, and affordable transitional housing in a Christ-centered environment for formerly incarcerated women in Hamblen County. The review committee will evaluate applicants through interviews based on openings. Evaluation is based upon the applicant's readiness and willingness to work for success, to live "in the community," and to be compatible with other residents. TCAC Home Rehabilitation Program Contact info: 423-586-7636 ext. 306 Address: 740 East Main St., Morristown, TN 37860 Anyone who needs assistance is encouraged to call or email for more information. Income limits are based on the U.S. Department of HUD for the state of TN. You must own your property, and you can prove that you own it with a warranty deed. If no funding is left in the county, you will be placed on a list and contacted when funds become available. HOME owner insurance is accepted; an application process can be applied online, in-person, by phone, or by mail. Documentation needed during application includes identification, proof of income, and insurance information Hamblen County Substance Abuse Coalition Contact info: 423-748-7494 Address: 814 W. Main St. Morristown, TN 37814 HCSAC provides services to youth and young adults in Hamblen County from elementary school through college.  HCSAC is partnering with local schools and community organizations to teach the dangers and consequences of substance abuse to students, teachers, parents, and community leaders.  HCSAC teaches Building Skills to youth ages 12 -18 that meet the participant where they are in their life journey.  This program gives youth the power to overcome life obstacles and trauma in a positive way.  The Youth Connection is a drug prevention and leadership project intended to harness the power of peer pressure making it a positive force to encourage young adults to live free of drugs, alcohol, and tobacco. HCSAC teaches a Family Recovery Workshop series that helps families understand the addiction process and give support to families and friends affected by a loved one struggling with substance misuse.  HCSAC has a Hispanic Coalition, KASA, devoted to the Hispanic community in the area.  Kasa started in 2011.  This program addresses issues within the Hispanic Culture from alcoholism, drug addiction, parenting obstacles, Hispanic version of Building Skills, a Hispanic version of Celebrate Recovery, KASA Radio, Familias Fortes (Strong Families) classes, and working in the schools and community to teach substance abuse prevention. TN Voices- Ready. Set. Grow!- Make a referral online at https://tnvoices.org/programs/early-childhood/ The Early Childhood Program offers services that are designed to assist educators and families to understand, appropriately respond to, and prevent challenging behaviors, promote social-emotional development and positive behaviors in children, strengthen home-school partnerships, and reduce suspensions and expulsions from early education and care settings. The goal is to support the adults in a child’s life to promote the necessary social emotional skills for children to develop a “foundation for success” in the early years and beyond. TN Voices Ready. Set. Grow! offers supports for families and educators of children ages 0-8 in Tennessee. TN Voices- Survivor Connection Make referral online at https://tnvoices.org/programs/survivor-connection/ This program provides high-quality intensive services that directly improve the health and well-being of victims of crime with priority given to victims of Adults sexually abused/assaulted as children, Sexual Assault, Physical Abuse/Neglect, Family/Domestic Violence, Hate Crimes, and Survivors of Homicide Victims. We intend to respond to the emotional and physical needs of crime victims, assist to stabilize their lives after victimization, assist victims in understanding and participating in the criminal justice system and provide victims of crime with a measure of safety and security. Participation is free and voluntary to individuals/families.  A support specialist will provide support and teach individuals/families to advocate for themselves and utilize both formal and informal support in the community. --- ## Claiborne URL: https://mcnabbcenter.org/claiborne/ McNabb Center # Claiborne Recovery Home A safe, supportive home for women continuing their recovery journey in Claiborne County. Residents are surrounded by structure, encouragement and connections that can help them build a healthier future. Serving women in recovery Safe and supportive housing Structure and accountability Call to Learn More Location: Claiborne County, Tennessee  |  Phone: (423)581-2411 ## A Place to Continue Healing Recovery does not happen overnight. The Claiborne Recovery Home provides women with a safe place to live while they strengthen their recovery and prepare for greater independence. Residents live in a supportive community where they can focus on personal goals, build healthy routines and connect with people who understand the recovery journey. The home provides encouragement without removing the independence residents need to move forward. ### Supportive environment • Safe and stable housing • Ongoing staff and peer support • Structure and accountability • A community focused on recovery ### Preparing for the future • Life skills development • Employment and resource connections • Healthy relationship building • Support transitioning into the community ## Taking the Next Step 1 Contact our team Call to ask questions about the recovery home, eligibility and current availability. 2 Discuss individual needs Our team will talk with you about your situation and explain the referral or application process. 3 Plan the next step If the recovery home is an appropriate fit, staff will provide information about placement and what to expect. ## Here for Claiborne County The McNabb Center is proud to be part of the Claiborne County community. By providing local recovery housing and connections to support, we are helping women continue their recovery close to the communities they call home. Our team works alongside local partners, families and community resources to help residents build stability and move toward a healthier future. --- ## Volunteer URL: https://mcnabbcenter.org/volunteer/ In addition to its professional staff, the Center relies on a core group of volunteers to help support the Center’s mission and daily operations. There are ample opportunities to volunteer in a variety of commitment and interest levels: Learn more about our volunteer opportunities  here . Learn more about volunteering at our Foundation’s events  here . To volunteer , please fill out the Program Volunteer Interest Form below. Should you have any questions about volunteering, please contact Heather Davis at Heather.Davis@mcnabb.org . Short Term Volunteer Opportunities: If you are a volunteer seeking limited volunteer hours for community service requirements through the Center’s special events, please do not complete the application below. For additional information about event opportunities, contact Heather Davis at Heather.Davis@mcnabb.org . ## Program Volunteer Interest Form Thank you for your interest in volunteering with McNabb Center clinical programs. This volunteer opportunity is specifically for adults, 18 years of age or older, who are seeking to volunteer on a regular basis. The Center requires a three month minimum commitment in addition to a background check, references and other screenings depending upon placement. Please note: If you are required to be fingerprinted, it will be used to check criminal history records of the Tennessee Bureau of Investigation (TBI) and the Federal Bureau of Investigation (FBI). If you have any questions, please contact Heather Davis at Heather.Davis@mcnabb.org --- ## About URL: https://mcnabbcenter.org/about/ # About the McNabb Center The McNabb Center is the region’s leading nonprofit provider of mental health, substance use, social and victim services. We provide a quality and compassionate approach to care from infancy through adulthood. Since 1948, the Center has proudly served individuals with the most needs and fewest resources. Today, the McNabb Center delivers support to more than 51,000 people throughout East Tennessee each year. ## Our Story ### Helen Ross McNabb Seventy years ago, a determined Helen Ross McNabb made an appeal to the Knoxville City Council for funds to help open a mental health agency for children. At this time, there was a great need, but little attention given to those suffering with mental illnesses. Due to her persuasive efforts, one of the first community mental health clinics was established in the state of Tennessee. The agency was first created for children but quickly grew to also serve adults in 1955. The clinic opened in a house near the University of Tennessee campus in 1948. ### The Center's Growth In 1953 the small center took the opportunity to become independent of the City Health Department and became a non-profit corporation under its own board of directors. Adult services were officially added in 1955. Throughout the following decades, the Center provided comprehensive community mental health services. When necessary, the Center would operate neighborhood satellite clinics to provide onsite services to outlying areas. It has always been the history of the Center to find ways to serve those in the community who have no advocates and no means to serve themselves. ### Our Mission Improving the lives of the people we serve; helping children, adults and families with substance use, mental illness and social challenges. ### Our Vision To be the premier provider of high quality behavioral health and social services through a continuum of care focusing on our clients first and foremost, delivering quality services, demonstrating effectiveness, inspiring out staff and building upon the spirit of our founder. ## The Mcnabb Center By The Numbers ### 52,792 In 2025 alone, The McNabb Center served more than 52,000 children and adults ### 45,808 This past year, 1,473 volunteers contributed 45,808 service hours ### 1,304 Nearly 1,300 professionals dedicated to our mission ### 432 432 Housing Units ### 27 27 East Tennessee Counties Served ### 23 23 Outpatient Mental Health Centers 97% of children receiving school based services maintained or improved functioning as evident by evidence based assessment scores. 93% of individuals receiving medication assisted treatment showed improvement in symptoms/functioning as evident by evidence based assessment scores. 100% of individuals served by the Workforce Support program completed an application for employment within the first two months of enrollment. 99% of individuals served by the Hamblen Jail to Work program obtained employment within nine weeks of enrollment in the program. ## Meet Our Team Our Executive Staff #### Mona Blanton-Kitts President & CEO #### Candace Allen Clinical Vice President #### Jill Barnes Vice President of Human Resources #### Stephanie Carter Senior Vice President of Operations #### Paula Hudson Vice President of Organizational Excellence #### Leann Human-Hilliard Executive Vice President #### Janet Jenkins Vice President of Organizational Culture and Advancement #### Mary Katsikas Executive Vice President #### Jason Lay Chief Financial Officer & Vice President #### Gayle Lodato Vice President #### Dr. Dovile Paulauskas Chief Medical Officer #### Houston Smelcer Senior Vice President of Development & Government Relations #### Michael Waltke Vice President of Organizational Excellence and Strategic Initiatives ## Meet Our Team Our Board of Directors #### Mr. Robbie Arrington #### Dr. Rebecca Ashford #### Ms. Tamara Boyer #### Mrs. Amy Cathey #### Mrs. Missy Drinnon #### Mr. Wade Ewers #### Mr. David Hall #### Dr. Katrina Hall-Smith #### Mr. Bruce Hartmann #### Mr. David Lange #### Mrs. Fran Leonard #### Mr. Randy Miller #### Mrs. Cheryl Rice #### Mr. David Roddy #### Mr. Cedric Seay #### Mrs. Traci Topham #### Mr. John Troyer #### Mr. Clarence Vaughn #### Mr. Carl Van Hoozier #### Mr. Mickey Wade ## The McNabb Center is CARF accredited. The McNabb Center is a CARF International accredited agency. CARF International accreditation demonstrates a program's quality, transparency, and commitment to the satisfaction of the persons served. ### Professional Memberships ### Our Funding Partners ## Contact Us Today McNabb Center 200 Tech Center Drive Knoxville, TN 37912 1-800-255-9711 #### Follow Us ---