Crisis Services
Kent C. Withers Family Crisis Center

The Kent C. Withers Family Crisis Center is a place of refuge for individuals experiencing domestic violence and their children. While at the shelter, victims receive on-site counseling, advocacy and case management to help them through this challenging time. Additionally, our 24-hour crisis hotline, (865) 637-8000, is housed in the crisis center. This hotline provides a number for victims to call for any-time-of-day access to safety planning and information on emergency shelter, support groups and other domestic violence services from caring, knowledgeable staff.

Safe emergency shelter
Counseling and support groups
24-hour crisis hotline
Court advocacy and accompaniment
Referrals for housing, legal services, employment and education
Specialized services for children
On-site services at the Family Justice Center
Community-based advocacy in Knox, Roane, and Anderson counties
Education and information on domestic violence and abuse
Access to the LanguageLine for services for translation services

SCOREkeepers Program
Funded through the Jason Witten SCORE Foundation, the SCOREkeepers Program places positive male mentors in our emergency shelter to work with the children in shelter.

• Individual counseling
• Group activities and outings
• Family-centered activities
• Referrals to appropriate children and youth services

Elder Abuse Training
The Helen Ross McNabb Center’s Family Crisis Center (FCC) partners with the Knoxville Police Department (KPD) to provide Elder Abuse Training to all law enforcement officers in Knoxville. The training is conducted through a multi-disciplinary approach utilizing team members from FCC, KPD, Adult Protective Services and the Knox County District Attorney’s office. The training helps law enforcement officers identify abuse in later life, enhance response to victims and provide a better understanding of available community resources.

Family Crisis Center Hotline

(865) 637-8000

Funding Source